Company Description

Established in 2013, KS Legal & Associates is a full-service law firm known for delivering expert legal advice to some of India’s leading corporations, institutions, and private entities. With a commitment to providing strategic and commercially astute solutions, the firm has grown alongside its clients to cater to their evolving needs. Supported by a dynamic team of multi-specialist lawyers, KS Legal delivers responsive and results-driven legal services.

The firm is dedicated to achieving the best possible outcomes for its clients on every engagement.

Role Description

This is a full time, on-site role for a Manager - CEO Office, located in Mumbai. The Manager will serve as a key support for executive decision-making, overseeing administrative operations, managing schedules, and facilitating communication between departments.

Responsibilities include coordinating executive-level tasks, managing office operations, preparing reports, ensuring smooth office administration, and promoting efficient resource allocation. The role requires exceptional organizational and leadership skills to assist in achieving business objectives effectively.

Key Responsibilities:

1. CEO Office & Strategic Management

- Act as the single-point coordinator between the CEO and all internal teams (legal, sales, HR, finance, operations).
- Translate CEO’s vision into actionable plans, targets, and measurable outcomes.
- Prepare MIS reports, dashboards, and performance reviews for the CEO.
- Track key business metrics including revenue, collections, billing, conversions, and productivity.
- Ensure follow-ups on all priority decisions taken by the CEO.

2. Client Management & Escalations

- Handle high-value clients and critical client escalations independently.
- Ensure timely resolution of service, billing,



and delivery-related concerns.
- Monitor client satisfaction, retention, and upsell opportunities.
- Support the CEO in client pitches, negotiations, and relationship management with banks, corporates, and institutions.

3. Revenue, Sales & Business Development

- Work closely with sales and BD teams to track leads, conversions, and closures.
- Drive monthly and quarterly revenue targets across practice areas.
- Review pricing, proposals, engagement letters, and commercial terms.
- Identify new revenue streams, partnerships, and cross-selling opportunities.
- Monitor receivables, ageing, and collections in coordination with finance.

4. Hiring, HR & Team Oversight

- Oversee hiring across verticals (lawyers, sales, HR, operations, interns).
- Coordinate with HR on recruitment plans, interviews, onboarding, and performance tracking.
- Ensure KRAs, targets, and accountability for key team members.
- Act as an escalation point for internal conflicts, performance issues, and discipline.
- Support culture-building, retention, and leadership development initiatives.

5. Operations & Office Management

- Ensure smooth day-to-day operations across all offices.
- Streamline internal processes, SOPs, trackers, and reporting systems.
- Monitor compliance with internal policies and timelines.
- Coordinate with vendors, consultants, and external stakeholders as required.

6. Governance & Confidentiality





- Handle sensitive matters, confidential data, and strategic information with discretion.
- Ensure compliance with internal controls, approvals, and governance standards.
- Represent the CEO’s authority in operational matters when delegated.

Key Skills & Competencies:

- Strong leadership, ownership mindset, and problem-solving ability.
- Excellent communication, negotiation, and stakeholder management skills.
- Commercial acumen with understanding of revenue, billing, and profitability.
- Ability to manage multiple priorities under pressure.
- High level of discretion, integrity, and trustworthiness.
- Strong Excel, MIS, reporting, and process-orientation skills.

Preferred Background:

- MBA / CA / CS / Law graduate with 8–15 years of experience.
- Prior experience as Chief of Staff, Business Head, Operations Head, or Strategy role.
- Exposure to professional services, legal, banking, financial services, or consulting preferred.

Qualifications

- Strong communication and interpersonal skills for seamless interaction with stakeholders and management
- Administrative Assistance and Office Administration expertise to manage managerial and executive tasks efficiently
- Proficiency with office equipment and systems to ensure smooth operational workflows
- Customer Service skills to professionally address internal and external inquiries
- Ability to organize, prioritize tasks, and manage time effectively in a fast-paced environment
- Attention to detail and problem-solving abilities for effective execution of responsibilities
- Bachelor's degree in Business Administration, Management, or a related field is preferred
- Prior experience in a similar managerial or executive support role is an advantage

📌 Manager - CEO office (Mumbai)
🏢 KS Legal u0026 Associates
📍 Mumbai