Job Title: L1 CRM & Digital Operations Executive

Experience: 2+ Years

Location: Ahmedabad

Employment Type: Full time

Job Overview

We are looking for a CRM & Digital Operations Executive to manage CRM activities, digital marketing coordination, webinar operations, documentation, and basic L1 IT support.

Key Responsibilities:

- Manage CRM data, updates, reports, and basic troubleshooting.
- Handle WhatsApp Web/Marketing and Email Marketing activities.
- Create and manage Zoom & Microsoft Teams meeting/webinar links.
- Coordinate webinars and prepare registration & attendance reports.
- Provide basic L1 support for laptops, desktops, software, and connectivity issues.
- Assist with software installation, configuration, and troubleshooting.
- Maintain documentation, trackers, and operational reports.




- Coordinate with internal teams for smooth day-to-day operations.

Required Skills

- 2+ years of experience in CRM, Digital Operations, Back Office Operations, or IT Support.
- Good knowledge of CRM, WhatsApp, Email Marketing, Zoom, and Microsoft Teams, AI Platforms.
- Basic knowledge of Windows, laptop/desktop troubleshooting, and MS Office.
- Good communication, documentation, coordination, and problem-solving skills.

Join our team and contribute to a collaborative, innovative environment, where your ideas can truly make a difference.

We look forward to receiving your application

📌 CRM & Digital Operations Executive (Ahmedabad)
🏢 TM Solutech
📍 Ahmedabad