Inside Sales Manager
Company: Hoora Technologies
Location: Nagpur (On-site)
Experience: 3-5 years
Employment Type: Full-time
About Hoora https://hoora.in/
Hoora is a full-stack vehicle care platform built to simplify how India maintains and manages its cars and bikes. Positioned as India's #1 Car & Bike Care App, Hoora brings every essential automotive need into one seamless ecosystem. From doorstep car and bike wash to end-to-end service, insurance support, challan management, and a curated marketplace for products and accessories, Hoora functions as a complete 360° vehicle companion.
Powered by technology, on-demand logistics, and trained professionals, the platform replaces fragmented automotive experiences with one integrated solution. Hoora's mission is simple: make vehicle ownership effortless, accessible, and reliable, whether it's routine cleaning, urgent servicing, compliance needs, or upgrading your ride.
Candidate Profile & Qualifications
- Qualification: Any Graduate (Minimum 60% or 6.0 CGPA across 10th, 12th, and Graduation).
- Industry Preference: Candidates with past experience in Ed-Tech (e.g., Byju’s, WhiteHat Jr, Allen, PhysicsWallah) or Real Estate/Hospitality (e.g., Property Pistol, Mahindra Bloomdale, Lodha, Tata Capital Heights, Godrej Anandam, Mahindra Holidays) are highly preferred.
- Large-Scale Leadership: Proven experience managing large sales structures (50+ Team Leads and Associates) with complete P&L; accountability and a strong track record of high-ticket deal closures.
- Data-Driven Decision Making: Demonstrated ability to leverage data analytics and business intelligence tools to interpret sales patterns and drive strategic, real-time commercial decisions.
- Communication & Negotiation:
Exceptional verbal and written communication skills with strong proactiveness to manage high-ticket closures, drive team pitch quality, and resolve customer escalations.
- Technical Skills: Advanced proficiency in data analytics, reporting tools, MS Office (Excel, PowerPoint, Word), and hands-on experience with enterprise CRM platforms.
Job Mission
You will take complete ownership of Hoora's Inside Sales division, driving P&L; performance, scaling high-capacity sales operations, and leveraging data analytics for strategic decision-making. Your mission is to direct a multi-tiered sales organization (50+ TLs and Associates), drive aggressive deal closures, maximize customer onboarding and retention, and translate reporting metrics into profitable business growth across all vehicle service verticals.
Key Responsibilities
1. Strategic Leadership, P&L; Ownership & Deal Closures
- P&L; & Revenue Target Ownership: Take end-to-end accountability for department P&L;, customer acquisition costs (CAC), unit economics, and target achievement across all teams.
- Large Team Management: Lead, mentor, and direct a 50+ member sales floor (Team Leads and Sales Associates), maintaining high energy, proactive execution, and performance accountability.
- Deal Closures & Escalation: Directly step into high-value lead negotiations,
driving key deal closures and resolving complex client escalations to maintain high conversion velocity.
2. Data Analytics, Reporting & Strategic Decision-Making
- Data Analytics & Insights: Analyze daily sales metrics, funnel conversion drops, call metrics, and lead-to-deal performance to uncover revenue opportunities and eliminate operational bottlenecks.
- Executive Reporting: Build, maintain, and present detailed reporting dashboards for executive leadership, tracking core KPIs, revenue forecasts, CAC, and team productivity.
- Data-Driven Decision Making: Translate analytics and performance trends into actionable commercial decisions, agile team quota adjustments, and targeted pitch pivots.
3. Client Onboarding, Retention & Capability Building
- Onboarding & Retention: Drive cohesive customer onboarding and long-term retention strategies to maximize customer lifetime value (LTV) and minimize customer churn.
- Team Training & Maintenance: Establish structured training, onboarding, and skill-refresh frameworks to upskill Team Leads and Associates on product value propositions and closing tactics.
- Process Refinement: Continuously optimize call scripts, objection-handling frameworks, and CRM workflows based on reporting data to drive conversion improvements.
Hoora Employment Policies
- Performance Culture: We operate on a standard 12-month appraisal cycle, offering a one-time performance review after the first 6 months of employment to reward early impact.
- Work Days: 6 days a week (Monday to Saturday, 10 AM to 7 PM).
- Leave Policy: Two leaves every month.
Selection Process HR Shortlisting - R1 - R2 - R3
📌 Inside Sales Manager (Nagpur)
🏢 Hoora
📍 Nagpur