Inside Sales ExecutiveAbout ControlZControlZ is India’s Premium Renewed smartphone brand, offering quality-certified refurbished devices backed by warranty, service, and trust. As we scale our retail and distribution network across India, we are looking for energetic and target-driven Inside Sales professionals to drive sales and dealer growth through phone, WhatsApp, and digital channels.

Role OverviewThe Inside Sales Executive will be responsible for generating sales through inbound and outbound calls, identifying potential retail/dealer partners, onboarding new dealers, and driving repeat business from existing partners.

The ideal candidate should be a strong communicator, comfortable with high-volume calling, target-oriented, and skilled at converting leads into customers and long-term business relationships.

Key ResponsibilitiesInside Sales &

• Lead Conversion

- Make outbound calls to prospective retailers, dealers, and business customers.
- Handle inbound enquiries and convert qualified leads into sales.
- Understand customer requirements and recommend suitable ControlZ devices.
- Explain product features, pricing, warranty, schemes, and commercial terms.
- Follow up consistently with prospects to drive conversions.
- Maintain an active sales pipeline and achieve monthly sales targets.

Dealer Appointment & • Onboarding
- Identify and qualify potential dealers through calling, online research, and lead databases.
- Pitch the ControlZ Authorized Dealer opportunity to prospective partners.
- Manage the complete dealer onboarding process, including documentation and first order.
- Coordinate with finance, logistics, and operations teams to ensure smooth onboarding.
- Maintain accurate records of leads, prospects, and dealer accounts.

Dealer Retention & • Repeat Sales




- Regularly connect with existing dealers to understand requirements and drive repeat orders.
- Inform dealers about current launches, pricing, schemes, offers, and inventory availability.
- Follow up on pending orders and payments where required.
- Build strong relationships with dealers and identify opportunities for upselling and cross-selling.
- Resolve basic dealer queries and coordinate with internal teams for escalations.

Reporting & • Performance Management
- Maintain daily call, lead, conversion, and sales reports.
- Update CRM/Excel with lead status and follow-up activities.
- Track conversion rates, pending follow-ups, dealer appointments, and repeat billing.
- Achieve assigned daily, weekly, and monthly KPIs.

Requirements
- 1–4 years of experience in inside sales, telesales, telecalling, B2B sales, or channel sales.
- Experience in smartphones, consumer electronics, retail, or distribution is a strong plus.
- Excellent verbal communication and negotiation skills.
- Strong follow-up and lead-conversion abilities.
- Comfortable making a high volume of outbound calls.
- Target-oriented with a strong sales mindset.
- Basic proficiency in Excel, CRM, WhatsApp Business, and reporting tools.
- Ability to understand customer requirements and effectively pitch products.
- Candidates with experience in dealer/distributor onboarding will be preferred.

Key Performance Indicators
- Monthly sales revenue/units achieved
- Number of qualified leads generated
- Lead-to-sale conversion rate
- New dealer appointments
- Dealer first-order conversion
- Repeat dealer billing
- Follow-up and call productivity
- Dealer retention

Compensation
- Fixed Salary + Performance Incentive
- Incentives linked to sales achievement, new dealer onboarding, and repeat business

📌 Inside Sales Executive (Gurugram)
🏢 Control Z
📍 Gurugram