We are looking for HR Operations Associates to support end-to-end Hire-to-Retire (H2R) processes for a global client.

? Key Responsibilities

• Provide Tier-1 HR Helpdesk support for Compensation, Benefits, Payroll, Timekeeping, Recruiting, Performance Management and Workday transactions.

• Handle voice & non-voice support in German and English.

- Manage and resolve HR tickets across multiple queues.

• Process Workday HCM transactions across the employee lifecycle.

- Support onboarding, document verification and background checks.
- Coordinate offboarding and exit workflows.

• Support Learning & Development administration, vendor coordination, invoicing and learning events.

- Maintain SLA, TAT, quality and data confidentiality standards.

• Use ServiceNow, dashboards and knowledge bases for case management.





- Identify process gaps and contribute to continuous improvement.

? Required Skills

✅ German Language – B2/C1 proficiency (Mandatory)

✅ Bachelor's degree in HR, Business, Commerce or related field

✅ 0.5–5 years of HR Shared Services / HR Operations experience

✅ Experience with Workday / ServiceNow / SuccessFactors

✅ Strong communication and customer service skills

✅ Ability to work in 24/7 operations

✅ Strong problem-solving and attention to detail

⭐ Preferred Skills

- Global HR / HR Shared Services experience

• Exposure to Payroll, Recruiting Operations, L&D; Operations and Perks

- Workday HCM certification
- Goethe German certification

📌 HRO German (Bengaluru)
🏢 Benchkart | Marketplace for Talent
📍 Bengaluru