About The Company

LeadSquared is an innovative AI-powered customer relationship management (CRM) and growth platform that seamlessly integrates marketing, sales, service, onboarding, and operations into a unified system. Established in 2011 and headquartered in Bengaluru, LeadSquared has rapidly grown to support over 2,000 enterprises across more than 40 countries. The company's mission is to enable organizations to accelerate their sales cycles, enhance customer engagement, and improve operational efficiency through intelligent automation and data-driven insights.

With a focus on delivering scalable and customizable solutions, LeadSquared empowers businesses to achieve their growth objectives while maintaining a superior customer experience.

About The Role

We are seeking a highly organized and detail-oriented Senior Executive, HR Operations, to join our Human Resources team. This role is pivotal in managing end-to-end HR operations, ensuring the smooth functioning of employee lifecycle processes, maintaining data accuracy, and guaranteeing compliance with statutory regulations. The ideal candidate will possess strong stakeholder management skills, hands-on experience with HRMS and payroll systems, and a proactive approach to process improvement.

As a key member of the HR team, you will collaborate closely with various departments to foster a positive employee experience and support organizational growth. This position offers an excellent opportunity to work in a dynamic environment where your contributions directly impact employee satisfaction and operational excellence.

Qualifications The preferred candidate will hold a Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field. An MBA or PGDM specializing in Human Resources is highly desirable.



Demonstrated experience in managing end-to-end HR operations, familiarity with HRMS platforms such as Darwinbox or GreytHR, and proficiency in payroll management are essential.

Additionally, candidates should possess solid analytical skills, expertise in MS Excel and Power BI for reporting, and a solid understanding of statutory compliance and audit procedures. Excellent communication, stakeholder management, and attention to detail are critical for success in this role.

Responsibilities

- Manage the entire employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations, ensuring a seamless process.
- Maintain accurate employee records across HRMS platforms, ensuring data integrity and confidentiality.
- Coordinate payroll inputs, including new joiners, exits, attendance, leave management, incentives, reimbursements, and salary revisions.
- Administer leave, attendance, shift management, and employee documentation to ensure compliance and efficiency.
- Generate and issue HR-related documents such as appointment letters, confirmation, promotion, transfer, experience, and relieving letters.
- Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS within defined service level agreements (SLAs).
- Support statutory compliance activities, audits, and maintain audit-ready documentation to ensure adherence to legal requirements.
- Coordinate employee benefit programs, including insurance,



reimbursements, and vendor management to enhance employee satisfaction.
- Manage exit formalities, including full and final settlements, ensuring timely and accurate processing.
- Prepare comprehensive HR reports, dashboards, and MIS for management review and strategic decision-making.
- Identify opportunities for process improvements, support HR automation initiatives, and streamline operations.
- Collaborate effectively with HR Business Partners, Finance, IT, Admin, Legal, and external vendors to ensure smooth HR operations.

Benefits LeadSquared offers a competitive salary package along with comprehensive benefits including health insurance, paid leave, and performance incentives. Employees have access to ongoing learning and development opportunities, fostering professional growth. The company promotes a collaborative and innovative work environment, encouraging employees to contribute ideas and take ownership of their roles. Additionally, LeadSquared supports work-life balance initiatives and provides a modern, well-equipped workspace in Bengaluru. Employees are also eligible for various recognition programs and career advancement opportunities within the organization.

Equal Opportunity

LeadSquared is an equal opportunity employer committed to fostering an inclusive workplace. We do not discriminate based on race, gender, religion, age, disability, or any other protected characteristic. We believe that diversity drives innovation and excellence, and we are dedicated to providing equal employment opportunities to all qualified candidates.

We value and respect individual differences and strive to create a work environment where everyone can thrive and contribute to our collective success.

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