About The Company

LeadSquared is a leading AI-powered Customer Relationship Management (CRM) and growth platform that integrates marketing, sales, service, onboarding, and operations into a unified system. Established in 2011 and headquartered in Bengaluru, India, LeadSquared has rapidly grown to support over 2,000 enterprises across more than 40 countries. The company's innovative platform enables organizations to accelerate their sales cycles, enhance customer engagement, and streamline operational workflows.

With a focus on technological excellence and customer-centric solutions, LeadSquared is committed to empowering businesses to achieve scalable growth through intelligent automation and data-driven decision-making.

About The Role

We are seeking a meticulous and proactive Senior Executive, HR Operations, to join our Human Resources team at LeadSquared in Bangalore. This role is pivotal in managing end-to-end HR operational activities, ensuring the seamless execution of employee lifecycle processes, maintaining accurate HR data, and ensuring compliance with statutory regulations. The ideal candidate will possess a strong sense of ownership, excellent stakeholder management skills, and hands-on experience with HRMS platforms and payroll coordination.

This position offers an chance to contribute significantly to the HR function by optimizing processes, supporting automation initiatives, and enhancing the overall employee experience within a dynamic and fast-paced setting.

Qualifications The ideal candidate should hold a bachelor’s degree in Human Resources, Business Administration, Commerce, or a related field. An MBA or PGDM specializing in Human Resources is preferred, adding an advantage in understanding advanced HR concepts and strategic alignment. Candidates should demonstrate proficiency in HRMS administration, payroll management,



and statutory compliance.

Prior experience working with HR automation tools such as Darwinbox, GreytHR, or similar platforms is essential. Strong analytical skills, problem-solving abilities, and proficiency in advanced MS Excel functions like VLOOKUP, Pivot Tables, and basic reporting are also required. Excellent communication skills and stakeholder management capabilities are vital for success in this role.

Responsibilities

- Manage the entire employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations, ensuring a smooth process at each stage.
- Maintain and update employee records accurately across HRMS platforms, ensuring data integrity and compliance.
- Coordinate payroll inputs, including new joiners, exits, attendance, leaves, incentives, reimbursements, and salary revisions, ensuring timely processing.
- Administer leave management, attendance tracking, shift scheduling, and maintain comprehensive employee documentation.
- Generate and issue HR documents such as appointment letters, confirmation letters, promotion notices, transfer letters, experience certificates, and relieving letters.
- Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS, ensuring resolution within defined SLAs.
- Support statutory compliance activities, assist in audits, and maintain audit-ready documentation for internal and external reviews.
- Coordinate employee benefit programs,



including insurance, reimbursements, and vendor management, ensuring timely and accurate processing.
- Oversee exit formalities, including exit interviews, full and final settlement, and documentation closure.
- Prepare HR reports, dashboards, and MIS reports to facilitate management decision-making and strategic planning.
- Identify opportunities for process improvements, support automation initiatives, and contribute to the continuous enhancement of HR operations.
- Collaborate with HR Business Partners, Finance, IT, Admin, Legal, and external vendors to ensure seamless HR service delivery.

Benefits LeadSquared offers a comprehensive benefits package designed to support employee well-being and professional growth. Employees enjoy competitive salary packages, performance-based incentives, and health insurance coverage. The company fosters a collaborative and innovative work workplace that encourages continuous learning and development. Additional perks include flexible working arrangements, paid time off, and opportunities for career advancement within a rapidly expanding organization. LeadSquared also emphasizes work-life balance and provides various employee engagement initiatives to promote a positive workplace culture.

Equal Opportunity

LeadSquared is an equal opportunity employer committed to creating a diverse and inclusive workplace. We do not discriminate based on race, religion, gender, age, sexual orientation, disability, or any other protected characteristic. We believe in fostering an environment where everyone has the opportunity to thrive and contribute to our collective success. All employment decisions are made based on merit, qualifications, and business needs, ensuring a fair and equitable hiring process.

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