Hostess in F&B service (Dehradun)

Hostess in F&B service (Dehradun)

21 Aug
|
Hotel Saffron Leaf
|
Dehradun

21 Aug

Hotel Saffron Leaf

Dehradun

Dear Candidate,

Greetings from Saffron Leaf Collective!

We are pleased to announce exciting career opportunities within our growing hospitality ecosystem based in Dehradun. With over 11 years of excellence, we specialize in delivering premium experiences across luxury stays, weddings, fine dining, and boutique hospitality.

Our Portfolio Includes

- Hotel Saffron Leaf – 37-key premium city hotel (GMS Road)
- The Qila – Fine Dine & Cocktail Bar
- 19th Century – Glass Floor Dining Experience (Mussoorie)
- W567 – Boutique Stay, Rajpur Road
- Qupid Lawn – Premium outdoor celebration venue
- XOXO Patisserie – Artisanal bakery & desserts

We are currently hiring for the following positions at Hotel Saffron Leaf:

Open Positions

- Guest Service – Hostess

Hostess – F&B; ServiceDuties & Responsibilities1. Guest Greeting & Welcome
- Welcome and greet all guests warmly with a pleasant and professional attitude.
- Create a positive first impression of the restaurant.
- Escort guests to their tables and assist them with seating.
- Present menus and inform guests about daily specials, promotions, or restaurant facilities.

1. Table & Seating Management

- Manage table allocation according to reservations, guest preferences, and restaurant capacity.
- Maintain an updated seating plan and coordinate table availability with the service team.
- Ensure tables are properly set and ready before seating guests.
- Manage waiting lists during busy periods and provide accurate waiting times.

1. Reservations

- Handle restaurant reservations through phone, email, or reservation systems.




- Confirm reservations and maintain accurate reservation records.
- Note special requests such as birthdays, anniversaries, dietary requirements, or preferred seating.
- Coordinate VIP and special occasion arrangements with the concerned departments.

1. Guest Service

- Attend to guest requests promptly and courteously.
- Assist guests with information regarding menus, restaurant timings, facilities, and services.
- Monitor guest satisfaction and communicate feedback or concerns to the Restaurant Manager.
- Handle minor guest concerns professionally and escalate complaints when required.

1. Coordination with F&B; Team

- Coordinate closely with Restaurant Manager, Captain, Stewards, and Kitchen team.
- Inform service staff about arriving guests, VIPs, special occasions, and special requests.
- Communicate table status and guest flow to the service team.
- Support the team during peak hours to ensure smooth restaurant operations.

1. Telephone & Communication

- Answer restaurant telephone calls professionally.
- Handle reservation inquiries and provide correct information.
- Take messages accurately and pass them to the concerned person.




- Maintain professional communication with guests and colleagues.

1. Restaurant Presentation

- Ensure the entrance, reception area, and waiting area are clean, organized, and presentable.
- Check that menus, reservation books, and guest information materials are properly maintained.
- Maintain high standards of personal grooming and appearance.

1. Upselling & Promotion

- Promote restaurant specialties, special menus, events, and promotions.
- Inform guests about available outlets and hotel facilities.
- Support the F&B; team in increasing guest engagement and revenue.

1. Safety & Hygiene

- Follow all hotel and F&B; SOPs.
- Maintain high standards of personal hygiene and grooming.
- Follow food safety, fire safety, and emergency procedures.
- Report any safety, maintenance, or hygiene concerns immediately.

1. Professional Responsibilities

- Maintain a courteous, confident, and skilled approach at all times.
- Protect guest privacy and confidentiality.
- Maintain proper handover and communication between shifts.
- Perform any other duties assigned by the Restaurant Manager or F&B; Management.

Location: Dehradun (GMS Road & Rajpur Road)

Preference: Immediate Joiners

How to Apply

Email your resume to:-

[email protected]

Contact: (phone hidden)

Walk-in Interviews:

Starts from 05/06/2026 to 10/06/2026

Hotel Saffron Leaf

Time: 12:00 PM – 4:00 PM

Warm Regards,

Human Resources

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits

- Food provided
- Health insurance

Work Location: In person

📌 Hostess in F&B service (Dehradun)
🏢 Hotel Saffron Leaf
📍 Dehradun

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