Your role will involve working across different parts of the business, including:

Delivery & Operations

- Coordinate daily food orders, kitchens and delivery partners.
- Track orders and ensure timely delivery.
- Handle delivery-related issues and coordinate quick resolutions.
- Maintain daily operational records.
- Coordinate with chefs, kitchens, delivery partners and customers.

Sales & Business Development

- Contact potential customers and generate new leads.
- Explain our meal plans, subscriptions and food solutions.
- Follow up with enquiries and convert leads into customers.
- Approach companies, offices and HR teams for corporate food requirements.
- Maintain lead and follow-up records.
- Support customer acquisition and business growth.

Customer Support

- Respond to customer enquiries through phone and WhatsApp.
- Help customers with menus, subscriptions, pricing and orders.
- Handle complaints and resolve customer issues professionally.
- Coordinate with kitchens and delivery teams when problems occur.
- Follow up with customers for feedback, renewals and repeat orders.
- Ensure customers receive timely and helpful responses.

What We Are Looking For
- Good communication skills in English and Tamil.
- Confident speaking with customers and business contacts.




- Comfortable using WhatsApp, Google Sheets/Excel and mobile applications.
- Good follow-up and coordination skills.
- Ability to multitask and solve problems quickly.
- Positive attitude and willingness to learn.
- Comfortable working in a fast-paced startup environment.
- Someone who is willing to take ownership rather than wait for instructions.

Who Will Be a Good Fit? You don't necessarily need years of experience.

We are looking for someone who is:

Energetic

Responsible

Good with people

Quick to learn

Comfortable with technology

Good at communication

Willing to take ownership

Interested in growing with a startup

Experience in sales, customer support, delivery operations, food-tech, logistics or telecalling will be an advantage.

Freshers with good communication and a strong learning attitude are also welcome to apply.

What You Can Expect

- Opportunity to work closely with the founders and core team.
- Exposure to sales, operations, customer management and business growth.
- A rapid-learning startup environment.
- Opportunity to take on more responsibility as the company grows.
- Performance-based growth opportunities.

📌 Hiring Female Sales, Customer Experience & Delivery Executive (Chennai)
🏢 Homesuperfoods Online
📍 Chennai