HCLTech hiring for fresher candidates /n Hiring Alert |Customer Support | Nagpur /n We are looking for energetic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great opportunity to kick-start or grow your career. /n Role: Level 1 (Customer Service Representative) /n Location: Nagpur /n Shift: 24x7 Rotational /n Week Offs: 2 Rotational Offs /n Experience: Fresher /n What You'll Do: /n Handle customer queries via calls, emails, and tickets /n Perform initial troubleshooting & issue resolution /n Log and manage incidents using ticketing tools (ServiceNow preferred) /n Ensure timely updates, follow-ups, and proper documentation /n Escalate complex issues to higher support levels /n Deliver high customer satisfaction /n What We're Looking For: /n Strong communication skills /n Basic IT troubleshooting knowledge /n Willingness to work in rotational shifts /n Freshers & early professionals are welcome /n B.Tech, BCA, MCA and M.Tech not eligible /n Please share your resume on [email protected]

📌 HCLTech Customer Service Fresher Hiring -Nagpur Location (Nashik)
🏢 HCLTech
📍 Nashik