Microlink Solutions Pvt Ltd, a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value-Added Services to its Corporate and Institutional Customers.

Experience: Freshers

Stipend: Upto 21k CTC

Education: BE / B.Tech (IT / Electronics / Computer)

Preference: Local candidates with fluency in English

Key Responsibilities:

- Provide on-site and remote technical support to end-users for hardware, software, and network issues.
- Troubleshoot and resolve desktop-related issues, including operating system errors, application problems, and peripheral devices (printers, scanners, etc.).
- Install, configure, and maintain desktops, laptops, and other end-user devices.
- Set up and maintain user accounts, email, and other IT-related services.
- Support the deployment and setup of new hardware and software systems.
- Document all support activities and incidents in the helpdesk system, ensuring accurate records and timely follow-ups.




- Collaborate with senior support engineers and other IT staff to address complex technical issues.

Technical Skills:

- Basic knowledge of desktop hardware and software troubleshooting.
- Familiarity with operating systems (Windows, MacOS, Linux).
- Understanding of networking principles (TCP/IP, DNS, DHCP).
- Knowledge of Microsoft Office Suite and other standard business applications.
- Familiarity with remote desktop software and helpdesk tools is an advantage.

Required Skills

- Good English communication skills (written and verbal).
- Basic understanding of engineering concepts and industrial practices.
- Willingness to learn and adapt to recent technologies and processes.
- Teamwork and interpersonal skills.
- Positive attitude and professional work ethic.

Interested can share CV to [email protected]

📌 Graduate Engineer Trainee- Technical Support (Jamnagar)
🏢 Microlink Solutions
📍 Jamnagar