Wipro is looking for a leader for managing the Procurement & Supply Chain practice in Chennai.
Grade: AVP
Location: Chennai (Sholinganallur)
Shift: Candidate should be flexible with shift timing as it is global role.
Experience
- 18+ years of overall experience in BPO, Shared Services, Consulting, or Procurement Operations.
- Minimum 12 years of managerial experience.
- Proven experience managing large-scale operations with 500+ FTEs.
- Experience handling multi-geography delivery teams across APMEA, Middle East, Europe, North America (NAM), and Latin America (LAM).
Preferred Qualifications
- MBA / Postgraduate degree in Supply Chain Management, Procurement, Operations, or related field.
- Exposure to digital procurement solutions and AI-driven sourcing technologies.
Key Responsibilities
Service Delivery & Operations Management
- Drive on-time, accurate, and high-quality service delivery within agreed SLAs.
- Manage end-to-end S2P operations across multiple clients and geographies.
- Ensure compliance with contractual commitments and governance requirements.
- Drive continuous improvement initiatives to enhance operational efficiency and customer experience.
- Maintain high levels of customer satisfaction by consistently meeting or exceeding service expectations.
Strategic Sourcing & Procurement Excellence
- Identify spend optimization opportunities and lead cost reduction initiatives.
- Partner with category management teams to deliver sourcing strategies and procurement transformation programs.
- Drive sourcing, supplier management, contract lifecycle management, and procurement operations excellence.
Client & Stakeholder Management
- Act as a Subject Matter Expert (SME) for S2P and Procurement operations.
- Engage with senior client stakeholders,
including CXO-level leaders.
- Present solutions, transformation roadmaps, business cases, and industry best practices.
- Build strong relationships with customers and internal stakeholders.
Business Growth & Transformation
- Identify opportunities to expand existing business scope and improve current processes.
- Leverage domain expertise and business understanding to create innovative solutions for clients.
- Support business development, solutioning, and transformation initiatives.
- Drive automation and digital transformation across procurement operations.
Critical Skills Required
Domain Expertise
- Strong experience in:
- Source-to-Pay (S2P)
- Strategic Sourcing
- Procure-to-Pay (P2P)
- Contract Management
- Supplier Management
- Procurement Transformation
Technical Skills
- Hands-on understanding of ERP platforms such as:
- SAP
- Oracle
- Experience with e-Sourcing and Procurement platforms:
- Coupa
- SAP Ariba
- Exposure to automation and digital procurement tools.
Leadership Skills
- Strong people leadership with experience managing large teams.
- Excellent stakeholder management and client engagement skills.
- Robust communication, presentation, and negotiation capabilities.
- Ability to influence senior business leaders and clients.
Analytical & Strategic Thinking
- Ability to develop diagnostic frameworks and leverage data-driven insights.
- Strong problem-solving and decision-making skills.
- Experience driving transformation and operational excellence initiatives.
Additional Requirements
- Willingness to work in client-specific shifts as required.
- Strong focus on governance, compliance, risk management, and service excellence.
- Ability to operate effectively in a fast-paced global delivery environment.
📌 Global Procurement Delivery Leader - Chennai
🏢 Wipro
📍 Chennai