We are looking for an experienced ServiceNow Developer with strong CSM and Knowledge Management expertise to build case management solutions, AI-driven user experiences, and automation.
Key Responsibilities:
- Configure and develop ServiceNow Case Management solutions.
- Configure and customize Knowledge Management.
- Develop workflows and automation.
- Build AI-driven user experiences.
- Support AI-enabled automation capabilities.
- Customize ServiceNow based on business requirements.
- Troubleshoot and resolve application issues.
- Collaborate with technical and business teams.
Required Skills:
- 4+ years of ServiceNow development experience.
- Strong CSM experience.
- Hands-on Knowledge Management experience.
- Experience with workflows and automation.
- Robust ServiceNow configuration and development skills.
- Exposure to AI-enabled ServiceNow capabilities.