Front Office Executive

Job Title: Front Office Executive

Location: Mangalore

Job Type: Full-time

Company Description

Welcome to TMC Hearing Care Clinic, a leading institute in the field of hearing care since its establishment in 2018 by the visionary founder, Mr. Vishnu V K. Situated in Mangalore, TMC Hearing Care Clinic is committed to revolutionizing hearing health with personalized care and advanced technology. Our dedicated team of professionals provides excellent patient-oriented hearing assessment and management, striving to positively impact and change lives through improved hearing experiences.

:

A front office executive manages the front desk and reception area of an office. They are the first point of contact for clients and visitors, and are responsible for creating a positive impression of the company.

Key Responsibilities:

· Welcoming visitors and directing them appropriately

· Answering and screening phone calls, taking messages, and redirecting calls

· Scheduling meetings, appointments, and events

· Sorting and distributing incoming mail, and managing outgoing mail

· Maintaining records of office expenses, visitor logs, and employee inquiries

· Addressing and resolving client issues and complaints

· Preparing regular reports on front office operations

· Ordering office supplies

· Providing excellent customer service

· Helping to improve the efficiency of the office

· To provide audiological assessment and appropriate management intervention

Requirements:





· Excellent verbal and written communication to interact effectively with guests, clients, and colleagues.

· A focus on providing exceptional customer service and maintaining a positive and welcoming demeanor.

· Ability to manage multiple tasks simultaneously, prioritize effectively, and maintain accurate records.

· Juggling various responsibilities like phone calls, greeting visitors, scheduling appointments, and handling administrative tasks.

· Ensuring accuracy in all tasks and maintaining a professional appearance.

· Ability to quickly identify and resolve issues that arise in the front office

· Familiarity with office software like Microsoft Office to manage documents and emails

· Maintaining a positive and courteous attitude in all interactions

· Depending on the specific role, additional requirements might include:

· For senior front office positions, managing and supervising other staff members

· Knowledge of industry standards: Familiarity with relevant hospitality or business practices

· Depending on the location, ability to communicate in another language

· Previous experience in a customer service role, ideally within a front office setting

· Should be fluent in English & Kannada (Tulu/Malayalam)

Contact:

Manager

99805 83244

[email protected]

Job Type: Full-time

Pay: From ₹18,000.00 per month

Benefits

- Cell phone reimbursement
- Leave encashment

Experience:
- total work: 1 year (Required)

Work Location: In person

📌 Front Office Executive (Mangalore)
🏢 TMC Hearing Care Clinic
📍 Mangalore