Company Description

ORCA Healthcare Technologies (OHT) is a medical technology partner focused on improving surgical outcomes by delivering solutions that address real challenges in the operating room. The company works closely with surgeons, hospitals, and healthcare institutions across multiple specialties to understand their procedural needs and patient care goals, ensuring each recommendation fits the specific procedure. OHT’s support goes beyond product distribution, offering demonstrations, technology evaluation, customized solutions, clinical and technical education, hands-on training, CME programs, workshops, and reliable after-sales service.

By combining advanced medical technologies with deep surgical expertise and a high-touch approach, OHT empowers healthcare teams to make informed decisions, enhance precision, and improve procedural efficiency. The organization is committed to building long-term partnerships that advance surgical excellence and shape the future of surgery.

Role Description The Front Desk Staff role is a full-time, in office position based in Chennai. The person in this role will serve as the first point of contact for visitors, patients, and partners, greeting them professionally, directing them to the appropriate departments, and managing the reception area. Daily responsibilities include handling incoming phone calls, routing inquiries, managing appointments, maintaining visitor logs,



and supporting basic administrative tasks such as document handling and data entry.

The Front Desk

Staff will coordinate with internal teams to ensure smooth office operations, provide clear information to callers and visitors, and uphold OHT’s standards of customer service and professionalism. This role requires reliability, attention to detail, and the ability to manage multiple requests in a fast-paced healthcare technology environment.

Qualifications

- Strong customer-facing skills, including Customer Service and Receptionist Duties, to manage visitors and inquiries professionally.
- Effective Communication abilities, both verbal and written, to interact clearly with patients, partners, and internal teams.
- Professional Phone Etiquette to handle calls, route information, and represent the organization positively.
- Basic Computer Literacy, including familiarity with office software, email, and data entry tools for managing records and appointments.
- Previous experience in front desk, administrative, or customer service roles, preferably in healthcare or corporate environments.
- Strong organizational skills, attention to detail, and the ability to multitask while maintaining accuracy.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Minimum of a high school diploma; a diploma or degree in administration, hospitality, or a related field is an advantage.

📌 Front Desk Staff (Chennai)
🏢 ORCA Healthcare Technologies (OHT)
📍 Chennai