FRONT DESK ASSOCIATE

Experience : 1 year

Location : Kozhikode, Kerala

Key Skills : Front Office Operations, Administration, Communication Skills, People Skills, Customer Handling, Hospitality & Guest/Resident Experience, Documentation, Coordination, Basic Accounting & Billing Support, Record Management, ERP Systems (or willingness to learn), Organisation Skills, Problem-Solving, Positive Attitude

Number of Positions : 1

About Hubode

Hubode is Kerala’s first and India’s most immersive tech-enabled student accommodation and co-living brand. We’re not just creating places to live - we’re building environments that foster connection, comfort, and purpose.

We are looking for a proactive, organised, and cheerful Front Desk Associate to manage front desk operations and administrative responsibilities. This role is central to ensuring a smooth, welcoming, and professional experience for residents, guests, vendors, and internal teams.

The ideal candidate should be comfortable handling day-to-day front office activities, maintaining accurate records, coordinating with different teams, and assisting with basic administrative and billing-related processes. A service-oriented approach and familiarity with hospitality or other customer-facing environments will be an added advantage.

Key Responsibilities

- Greet and assist residents, guests, vendors, and visitors with a warm and skilled attitude
- Manage resident check-ins, check-outs, queries, and front desk requests efficiently
- Handle phone calls, emails, messages, and visitor logs with accuracy and professionalism
- Maintain and update resident records, documentation, registers, and other administrative records
- Coordinate with housekeeping, maintenance, security, and other internal teams to ensure smooth day-to-day operations
- Assist with billing-related activities, payment follow-ups, receipts, and basic financial record-keeping
- Support basic accounting and administrative tasks such as maintaining expense records, petty cash records, and transaction documentation




- Assist with inventory tracking and coordination with vendors when required
- Support the management team with day-to-day administrative and operational requirements
- Use or learn Hubode’s ERP system for efficient operations, documentation, billing, and record management
- Identify and communicate operational issues promptly and assist in ensuring timely resolution

Desired Profile
- Minimum 1+ year of experience in Front Office, Reception, Administration, Customer Service, or a similar role
- Experience in hospitality, hotels, serviced apartments, accommodation, co-living, or other customer-facing service environments will be an added advantage
- Strong verbal and written communication skills with a professional and approachable demeanour
- Excellent interpersonal and people-handling skills
- A service-oriented mindset with an understanding of professional guest/resident interactions and hospitality standards
- Organised, detail-oriented, and capable of managing multiple responsibilities efficiently
- Comfortable with basic technology tools including emails, spreadsheets, documentation, and digital record-keeping
- Basic understanding of accounting, billing, payment records, or financial documentation will be an added advantage
- Ability to coordinate effectively with residents, vendors, housekeeping, maintenance, and internal teams
- Customer-first mindset with a positive, proactive, and problem-solving approach
- Willingness to learn and effectively use ERP and other operational software

Salary & Job Details
- Salary : ₹15,000.00-₹25,000.00 per month .
- Job Type : Full-time
- Work Location : In-person

Perks & Benefits
- Competitive compensation with growth opportunities
- Hands-on experience with a fast-growing, innovative brand
- Opportunity to grow within the organisation
- Exposure to front office, administration, resident experience, and operations
- Vibrant and supportive startup culture

Contact : [email protected] Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Desk Associate (Kozhikode)
🏢 Hubode Living
📍 Kozhikode