We are building our team in Lucknow!As Brigadier Defence Academy prepares for the launch of our Lucknow centre, we are looking for a confident and student-focused professional to join our Admissions team.

? WE'RE HIRING: FRONT DESK & ADMISSION COUNSELLOR? Location: Lucknow, Uttar Pradesh

? Employment: Full-Time | Permanent

? Mode: On-site

Who are we looking for?We are looking for someone who can become the first point of interaction between Brigadier Defence Academy and our students & parents.

The role requires someone who is:

- Confident and comfortable speaking with students and parents
- Fluent and professional in Hindi, with good working communication in English
- Patient enough to understand a student's requirements before recommending a course
- Comfortable making and receiving calls
- Consistent with follow-ups
- Presentable, organised and professional at the front desk
- Comfortable using WhatsApp, Excel/Google Sheets and basic digital tools
- Willing to learn about defence career examinations and guide students responsibly
- Target-oriented without compromising on honest counselling

What will the role involve?Student & Parent Counselling

- Understand the student's academic background and career objective
- Explain BDA's NDA, CDS, AFCAT, SSB and Foundation programmes
- Guide students and parents regarding course structure, batches, fees and admission process
- Handle common questions and concerns during counselling

Calls & Lead Follow-ups





- Call recent enquiries generated through our marketing campaigns
- Follow up with previous and interested leads
- Handle incoming calls and WhatsApp enquiries
- Schedule counselling sessions and campus visits
- Maintain proper follow-up records
- Follow up with prospective students until registration/admission

Front Desk & Admissions

- Welcome and assist students and parents visiting the academy
- Manage walk-in enquiries
- Coordinate registrations and admission documentation
- Maintain enquiry and admission records
- Coordinate with the academic and management teams when required

What matters to us?This role is not just about answering calls or sitting at a reception desk.

We want someone who can listen to a parent, understand a student's aspirations and communicate the right guidance with confidence, patience and honesty.

Freshers with excellent communication skills, confidence and the willingness to learn are welcome to apply.

Selection ProcessCV Shortlisting → Initial Interaction → Communication & Counselling Assessment → Final Discussion

? Interested?

Please share your CV at:

[email protected] [email protected]

Email Subject: Application – Admission Counsellor | Lucknow

Mohit Joshi

Team Building & Talent Acquisition

Brigadier Defence Academy

#Hiring #LucknowJobs #AdmissionCounsellor #CounsellorJobs #EducationJobs #Admissions #TelecallerJobs #FrontDesk #BrigadierDefenceAcademy

📌 Front Desk & Admission Counsellor (Lucknow)
🏢 Brigadier Defence Academy
📍 Lucknow