About The Role We are looking for a hands-on Senior Backend Engineer who can own complex product and platform problems end-to-end. You will work across AI agents, workflow orchestration, enterprise integrations, and distributed systems that operate reliably in real-world IT environments.

This role requires strong engineering judgment, product thinking, and the ability to transform ambiguous requirements into scalable, production-ready systems.

Key Responsibilities

- Build the core platform powering agentic IT operations.
- Design reliable multi-step workflows with retries, approvals, rollback mechanisms, and recovery.
- Develop AI pipelines for intent understanding, planning, validation, and execution.
- Build integrations with Microsoft 365, PSA, RMM, and other IT management platforms.
- Design secure, scalable multi-tenant enterprise systems.
- Improve production observability, monitoring, and reliability.
- Own major features from architecture and development through deployment and production support.
- Mentor engineers and contribute to raising the technical standards of the team.

Required Skills & Experience

- 8+ years of experience building backend platforms, distributed systems, or enterprise applications.
- Robust software engineering fundamentals and system design expertise.
- Experience building REST APIs, asynchronous/event-driven systems, databases, and cloud-native applications.
- Strong problem-solving skills with the ability to independently drive solutions in ambiguous environments.
- Excellent debugging, production engineering,



and ownership mindset.
- Comfortable using AI coding assistants while independently validating code quality and correctness.

Preferred Technical Stack Languages & Frameworks

- TypeScript
- Node.js
- Python

Databases & Messaging

- PostgreSQL
- Redis
- Message Queues
- Event-driven architectures

Cloud & Infrastructure

- AWS
- Docker
- Terraform

Enterprise Integrations

- Microsoft Graph API
- Microsoft 365
- OAuth
- Webhooks
- PSA/RMM platforms

AI & Workflow Technologies

- Workflow engines
- State machines
- LLM Agents
- Retrieval-Augmented Generation (RAG)
- AI evaluation frameworks

What We're Looking For

- Strong backend engineering expertise with experience building scalable production systems.
- Deep understanding of distributed systems and platform architecture.
- Ability to own features from design through production.
- Product mindset with strong engineering ownership.
- Excellent collaboration and mentoring skills.

Why Join Neels AI?

- Build the operating layer for the next generation of IT services.
- Work on AI systems that take real-world actions—not just generate text.
- Solve challenging problems across AI, infrastructure, security, and enterprise automation.
- Join at an early stage and influence product direction, architecture, and engineering culture.
- Work directly with experienced founders and global enterprise customers.

Skills:- AI Agents, Agentic AI, Python, Large Language Models (LLM) tuning and Artificial Intelligence (AI)

📌 Founding AI/ML Engineer (Mumbai)
🏢 Cutshort
📍 Mumbai