Company Description Qzensys Solutions is a trusted professional services partner specializing in IT staffing, consulting, software development, and technology solutions across contemporary platforms and tools. The company focuses on helping organizations build agile, future-ready teams by providing specialized talent and expertise in cutting-edge technologies.

Qzensys

Solutions is committed to quality, reliability, and client success, enabling businesses to drive digital transformation and remain competitive in a fast-changing technology landscape. In addition to consulting and staffing, the company delivers end-to-end software development across diverse technology stacks and platforms, offering comprehensive support for clients’ digital initiatives.

– Dynamics 365 CRM Technical Consultant

Experience: 6–8 Years

Location: Hyderabad – Hybrid (Few days work from office)

Primary Areas: Dynamics 365 Sales & Customer Service

Looking for immediate joiners.

Role OverviewWe are looking for a Dynamics 365 CRM Technical Consultant with 5–7 years of hands-on experience in implementing, customizing, configuring, and extending Microsoft Dynamics 365 CRM solutions, primarily across Sales and Customer Service.

Key Responsibilities

•⁠ ⁠Configure and customize Dynamics 365 Sales and Customer Service. •⁠ ⁠Develop CRM customizations using Dataverse, Power Apps, JavaScript, Plugins, Custom APIs, Workflows/Power Automate and other supported technologies.

•⁠ ⁠Design and implement CRM extensions based on business requirements.

•⁠ ⁠Develop and support integrations between Dynamics 365 and external systems using APIs, Azure services, middleware, and other integration technologies.

•⁠ ⁠Work on CRM entities, forms,



views, business rules, business process flows, security roles, and configurations.

•⁠ ⁠Develop plugins, custom workflows, JavaScript and other server/client-side extensions where required.

•⁠ ⁠Analyze technical requirements and translate them into scalable Dynamics 365 solutions.

•⁠ ⁠Troubleshoot and resolve CRM customization, integration, and performance issues.

•⁠ ⁠Participate in solution design, development, testing, deployment, and production support.

•⁠ ⁠Follow Dynamics 365 and Power Platform best practices, including solution management and ALM.

Required Skills

•⁠ ⁠5–7 years of hands-on experience with Microsoft Dynamics 365 CRM / CE. •⁠ ⁠Robust experience with Dynamics 365 Sales and Customer Service.

•⁠ ⁠Good knowledge of Dataverse and Power Platform.

•⁠ ⁠Strong experience in CRM configuration and customization.

•⁠ ⁠Experience with Plugins, JavaScript, Power Automate, Custom APIs and CRM extensions.

•⁠ ⁠Good understanding of REST APIs, web services, JSON/XML and system integrations.

•⁠ ⁠Experience integrating Dynamics 365 with third-party applications.

•⁠ ⁠Understanding of security roles, business units, teams, field security and CRM data model.

•⁠ ⁠Experience with solutions, environments and ALM/deployment processes.

•⁠ ⁠Positive understanding of Dynamics 365 technical architecture and development best practices.

Good to Have

•⁠ ⁠Experience with Azure Functions, Azure Service Bus, Logic Apps or API Management. •⁠ ⁠Experience with Power Apps and Power Platform.

•⁠ ⁠Knowledge of CI/CD and Azure DevOps.

•⁠ ⁠Microsoft Dynamics 365 / Power Platform certifications.

📌 Dynamics 365 CRM Technical Consultant 6 - 8 years exp (Hyderabad)
🏢 Qzensys Solutions
📍 Hyderabad