Key Responsibilities
- Develop, implement, and continuously improve the Quality Management System (QMS).
- Establish quality objectives, KPIs, and monitoring systems to improve product and process quality.
- Lead quality assurance activities across incoming, in-process, and final inspection stages.
- Drive root cause analysis and corrective/preventive actions (CAPA) for customer complaints, internal defects, and supplier quality issues.
- Lead internal, external, customer, and certification audits and ensure timely closure of audit findings.
- Collaborate with Production, Engineering, Supply Chain, to ensure quality requirements are met.
- Oversee supplier quality management, including supplier audits, qualification, and performance evaluation.
- Ensure compliance with statutory, regulatory, and customer-specific quality requirements.
- Develop departmental budgets and optimize quality-related costs.
- Build and mentor a high-performing quality team through coaching, training, and performance management.
- Support recent product development and product launch quality planning.
📌 DGM - CM Quality Assurance (Mumbai)
🏢 Lodha
📍 Mumbai