About Ascendion

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth.

Learn more at ascendion.com

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

- Build the coolest tech for world’s leading brands
- Solve complex problems – and learn new skills
- Experience the power of transforming digital engineering for Fortune 500 clients
- Master your craft with leading training programs and hands-on experience

Experience a community of change makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role"





The Desktop Support/Production Support role involves providing basic application and infrastructure support through troubleshooting, resolving issues, and maintaining software.

"Job Title"

Desktop Support/Production Support Engineer

"Responsibilities"

- Troubleshoot and resolve basic application and infrastructure issues.
- Maintain software applications and infrastructure systems.
- Provide support to end-users for technical issues.
- Collaborate with other team members to ensure smooth operations.
- Document support processes and procedures.

"Required Skills"
- Strong knowledge of desktop support and production support principles.
- Experience in troubleshooting software and hardware issues.
- Ability to work well in a team setting.
- Excellent communication skills.
- Attention to detail and problem-solving skills.

"Desirable Skills"
- Certification in desktop support or related field.
- Experience with specific software applications or systems.
- Knowledge of ITIL framework.
- Experience in customer service roles.

"Education Qualification"
- Bachelor's degree in Computer Science, Information Technology, or related field.

Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!

📌 Desktop Support/ Production Support (Bengaluru)
🏢 Ascendion
📍 Bengaluru