Principal Accountabilities

Accountability

Supporting Actions

- Quality control:

Develop and ensure implementation of quality control parameters so as to produce the best quality product as per the requirement of the customers.
- Develops quality control norms for incoming raw materials, packing material, water, processes & finished products. Creates awareness of the plant & quality control.
- Review quality control reports and suggests remedial measures for quality variances.
- Arrange for export inspection. Product audit for export consignment related to quality, packing condition etc.
- Ensure calibration of test equipment & their annual maintenance as per AMC
- Process Control:

Established and implement quality control techniques across the organization.
- Review daily reports to detect process failures and communicate to concerned functioning personnel, and ensure corrective actions.
- Suggests remedial measures.
- Proactive measures on process parameters to avoid
- People Development: Development of skilled, motivated & performance-oriented workforce.
- Identify skill gaps. Structure suitable training program & monitor effectively.
- Implement an agreed action plan for improving OHS. Identify and reward a suitable person for reward & recognition. Plan for career development for subordinates.
- System Management:

Initiate, implement & monitor quality systems and ensure implementation of WCM activities
- Co-ordinate activities related to external audits of BIS, ISO 9001 and ISO 14001 & OHSAS 18001.
- Ensure corrective & preventive actions to close the non- conformances / observations of auditors as and when required.
- Create awareness about WCM activities & monitor adoption of WCM practices.
- New Developments:

Play key role in conceiving, experimenting,



and developing cost effective new products, processes and formulations to meet the customer expectations and market demand.
- Co-ordinate with the marketing department to understand the recent requirements.
- Discusses with the production department and analyzes the existing products/ processes.
- Helps to develop new products / processes. Value addition to existing products.
- New quality product development. Provide samples of new product to different customers as per marketing dept. advice.
- Also, dispatch samples of various existing products to different customers as per marketing dept. to increase market share and approach to new, customer.
- Customer Support:

Responsible for providing technical support to marketing department.
- Co-ordinate with the marketing head for providing customer service on quality aspects.
- Suitably meet the expectations of internal customers. To attend to customer complaints about quality matters.
- Co-ordinate third party inspection as per marketing demand and customer requirement regarding finished goods dispatch.
- Cost Optimization:

Cost control & optimize departmental expenditures.
- Ensure the best use of resources, minimize wastage of costly chemicals & their proper use, and avoid breakage of glass wares.
- Educate raw material and packing material suppliers on quality related issues and ensure always supply better quality and cost effective.
- Earn money through testing of samples of an outside party by utilizing an existing facility.
- Safety:
- Implement the consequence management framework, ensure adherence to safety under intense focus and build safety as a non-negotiable culture pillar.
- People Development and Management
- Ensure the development, guidance, and motivation of subordinates to ensure superior performance and employee satisfaction.

📌 Department Head - Quality Control (Andhra Pradesh)
🏢 Aditya Birla Chemicals
📍 Andhra Pradesh