- Role : DC Project Manager
- Location : Mumbai
- Experience : 8+ yrs

Key responsibilities:

The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery.

- Positive understanding on Infra/ DC program
- Capable to handle multi-dimensional aspects, CXO reviews etc
- Experience on ITSM/ITAM, Incident/Problem/Process/Knowledge
- Financial view of Contract; understanding on growth in Revenue/GM & execution plan
- Team of 50+ handling experience
- Account governance/ understanding on dashboard & reports
- Set & review KPIs of OM/ Ops leads
- Automation with optimization/ delivery excellence
- Billing/Efforts loading towards revenue accrual

Delivery Management

- Client Relationship Management
- Delivery governance across the project

Operational Excellence

- Automation Focus
- Innovation Focus
- Drive and deploy Knowledge Management and sharing





Capability Development and Talent Pipeline Creation

- Demand forecasting in line with business requirements
- Drive 100% compliance on trainings and upskilling requirements

Good to have :-

- Multi Domain experience.
- Certification - ITIL 4/PMP/Prince 2

͏ ͏ ͏ ͏ Mandatory Skills: IT Operations Management . Experience: 5-8 Years

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📌 DC Project Manager (Mumbai)
🏢 Wipro
📍 Mumbai