We're Hiring – Customer Support Associate (International Voice & Chat) Location: Pune Company: WNS Eligibility - ✅ Minimum 1 year of International Voice Process (BPO) experience – Mandatory
- ✅ Graduation is Mandatory
- ✅ Excellent verbal and written communication skills in English
- ✅ Comfortable working with US & Australian customers
- ✅ Willing to work in Rotational Shifts (including Night Shifts) Key Responsibilities - Handle inbound customer calls and chat interactions professionally.
- Resolve customer queries and provide accurate information.
- Deliver an exceptional customer experience while maintaining quality standards.
- Document customer interactions accurately in CRM systems.
- Meet productivity, quality, and customer satisfaction metrics.
Work Schedule - ️ 5-Day Work Week
- 2 Rotational Week Offs
- Rotational Shifts (including Night Shifts) What We Offer - Market-competitive salary
- Comprehensive training & career development
- Inclusive work environment
- Excellent growth opportunities within WNS Interested candidates can share their updated CV Contact Person : Pinki Kumari Call : (phone hidden) Email:
[email protected]
📌 Customer Support Representative (Nagpur)
🏢 WNS
📍 Nagpur