21 Aug
|
MixPrime Tradecom Private
|
Bhiwandi
21 Aug
MixPrime Tradecom Private
Bhiwandi
Company: Mixprime Department: Customer Support Experience: 2 Years Employment Type: Full-Time Key ResponsibilitiesHandle customer queries through calls, WhatsApp, email, and other channels. Resolve customer complaints and provide timely solutions. Follow up with customers until issue closure.
Coordinate with Sales, Operations, Finance, and other teams. Maintain customer records and update CRM/data regularly. Escalate unresolved issues to the reporting manager. Maintain skilled and positive customer relationships.
Prepare basic daily/weekly customer support reports.
Required
SkillsGood verbal and written communication. Strong customer-handling and problem-solving skills. Good follow-up and coordination abilities. Basic knowledge of MS Excel, Word, and Email. Positive attitude and customer-focused approach.
Qualification
Graduate in any discipline. Freshers with good communication skills can also apply.
📌 Customer Support Manager (Bhiwandi)
🏢 MixPrime Tradecom Private
📍 Bhiwandi