Job Responsibilities:

● Go getter attitude!

● Willing to work during the US shift timing

● Providing technical support to the clients based in the US

● Should have customer handling skills

● Possessing excellent product knowledge to enhance customer support

● Understanding and assessing customer needs and requirements

● Ability to multi -task, prioritize & manage time effectively

● Providing accurate, valid and complete information by using the right methods/tools

● Meet customer service call handling quota

● Handling customer queries/complaints, providing appropriate solutions and alternatives within the time limits

● Follow up with the customers as and when required to ensure resolution

● Keep records of customer interactions, process customer accounts and file documents

Timing:



9 hrs shift/day and 5.5 working days in a week

Preferred candidate

● Excellent communication skills in Spanish & English

● Confident & persistent

● Should have good presentation skills

● Quick learner and passionate about customer support

● Self-motivated with a results-driven approach

● Proficiency in MS Office (Excel, Word, PPT)

Why join TruckX?

● Bootstrap start-up with exposure from software to hardware

● Fun work environment

● Passionate, team-oriented and awesome co-worker

● Part of the core engineering team building our next wave of the products.

📌 Customer Support Executive Spanish (Pune)
🏢 TruckX Technologies
📍 Pune