Customer Support Executive (New Delhi)

Customer Support Executive (New Delhi)

21 Aug
|
Craftmate
|
New Delhi

21 Aug

Craftmate

New Delhi

Role & responsibilities

Manage Customer query on WhatsApp, calls and emails , escalate late shipments to delivery partners, manage returns and exchange, bulk inquiry, refunds, order creation on shopify and maintain records. Calling Customers to confirm orders and converting leads to sales.

Preferred candidate profile

Knows english, worked in ecommerce and aware of CRM software and Shopify.

Perks and perks

Fixed hours

📌 Customer Support Executive (New Delhi)
🏢 Craftmate
📍 New Delhi

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