Job Title

Executive - Customer Success Specialist

Join our ambitious team with a globally expanding business group established 30 years ago. Our dynamic enterprise includes 9 divisions, 11 group companies, and Joint Ventures with 3 European and 2 Asian multinational corporations. Operating in 5 countries with 8 branches and 4 liaison offices, we're proud of our 240+ diverse team members

What You Will Do

Customer Relationship Management: Maintain and enhance customer relationships.

New Account Registration: Process customer registration through Forms.

Issue Resolution: Address and resolve customer concerns.

Making and Sending Quotations: Prepare quotations for required articles and services.

Recent Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.

Sales Operations: Oversee daily sales coordination & operations.

Repeat Business: Encourage and manage repeat customer sales.

Upselling & Cross-Selling: Identify additional sales opportunities.

Lead Management:



Generate and convert sales leads.

Pipeline Management: Manage the sales pipeline effectively.

What We Expect of You

Bachelor's degree in business administration, marketing, or a related field.

2-3 Years of Total & Relevant experience with Stability

Experience in using CRM software or related tools is a plus.

Perks & Benefits

Pick up & drop off from specified locations.

Paid Privilege Leaves.

Work Location

SKICORP Head Office, Kolkata

25, Dakshinee Metropolitan Co-Operative Housing Society, Kolkata - 700105, WB-India https://maps.app.goo.gl/pedKqh7LVAoHT9AdA

Languages known

English

Hindi

Bengali

SKICORP

25, Dakshinee Co-Operative Society, Metropolitan,

E M Bypass, Kolkata 700105, West Bengal, India

Telephone: +91-33-2323 1459 / 2088 / (phone hidden)

Fax: +91-33-2323 1459, Email: [email protected] website: www.skicorp.net

📌 Customer Success Specialist (Kolkata)
🏢 Talent Corner HR Services
📍 Kolkata