- Any bachelors Degree.
- Proven experience in customer service, preferably in the e-commerce sector.
- Excellent written communication skills with solid attention to detail.
- Ability to handle multiple customer inquiries simultaneously and efficiently.
- Proficiency in using email and chat support software.
- Strong problem-solving skills and a customer-centric approach.
- Ability to work independently as well as in a team environment.
- Familiarity with e-commerce platforms and processes is advantageous.