Company Description Cureton Biotech Pvt. Ltd. is a trusted ISO 9001:2008 certified pharma franchise company in India, focused on delivering high-quality pharmaceutical products. The organization operates in the pharmaceutical and healthcare sectors, adhering to GMP, WHO, and GLP industrial standards.

Cureton

Biotech emphasizes consistent quality, compliance, and reliability across its product portfolio. Team members contribute to a growing, standards-driven environment that supports ethical practices and long-term customer trust.

Experience Required: 1–3 Years (Pharma/FMCG distribution or B2B customer service preferred)

Salary: ₹30,000/month

Employment Type: Full Time | On Site.

Location: Okhla Industrial Area Phase-1, New Delhi (nearest metro: Harkesh Nagar Okhla)

Job Summary:

We are looking for an organized CRM Executive to be the main point of contact for our stockists, distributors, and institutional customers. You will track orders and dispatch status, resolve account queries, and support the sales team by keeping customer records accurate and up to date in our CRM system.

Key Responsibilities:

● Communicate with stockists/distributors via phone, email, and WhatsApp to resolve order and account queries.





● Track order status and coordinate with the dispatch/logistics team to update customers proactively.

● Accurately enter and update customer details, notes, and interactions in the CRM system.

● Support the sales/BDE team by preparing customer lists, tracking follow-ups, and keeping records clean.

● Prepare basic MIS reports on order and account status for management.

● Send scheduled updates and communications to customers using the CRM.

● Ensure all customer information in the system is accurate and current.

Required Skills & Qualification:

● 1–3 years of experience in pharma/FMCG distribution support, order management, or B2B customer service.

● Excellent communication skills — clear, patient, and qualified with trade customers.

● Strong attention to detail and comfort working with Excel and CRM software.

● Stable career history preferred — no more than 2 job changes in the last 3 years.

● A problem-solving attitude and a graduate degree or equivalent.

Interested candidates can apply via link: https://forms.gle/6gb3HsT52cKUezE56 Or apply directly via LinkedIn.

📌 Customer Relationship Management Executive (Delhi)
🏢 Cureton Biotech
📍 Delhi