Project Role : Custom Software Engineering Lead

Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.

Must have skills : ServiceNow IT Operations Management (ITOM)

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

In the role of ServiceNow Senior BPC, a typical day involves overseeing the technical vision and architectural framework of bespoke software projects. This position requires guiding teams through the entire lifecycle of software design and implementation, ensuring that development practices meet high standards. The role includes coordinating efforts to maintain code quality, scalability, and system performance, all while aligning technical solutions with the broader goals of the organization.

Collaboration and leadership are central to driving successful project outcomes and fostering an environment of continuous improvement.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.




- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the establishment and enforcement of development standards to ensure consistency and quality across projects.
- Mentor and support team members to enhance their technical skills and skilled growth.
- Facilitate effective communication between stakeholders to align technical efforts with business needs.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM).
- Strong knowledge of IT service management processes and best practices.
- Experience in designing scalable and maintainable software architectures.
- Ability to troubleshoot complex technical issues and provide innovative solutions.
- Familiarity with automation and orchestration within IT operations environments.
- Excellent understanding of performance optimization and system monitoring techniques.

Additional Information
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Operations Management (ITOM).
- This position is based at our Pune office.
- A 15 years full time education is required.

📌 Custom Software Engineering Lead (Pune)
🏢 Accenture in India
📍 Pune