Pocket FM is hiring a Community Manager for Front Row our VIP community. Front Row is our curated VIP community for some of Pocket FM’s most engaged listeners. It started as a small US pilot and is now gearing up to scale into a community of thousands.

And we’re not looking for someone to simply “manage a Discord.”

We’re looking for someone who can build belonging.

What you’ll own

- Build and scale an engaged VIP community
- Own onboarding, member journeys and day-to-day community operations
- Be the face and voice of the community - host AMAs, trivia nights, listen-alongs, creator Q&As; and other live experiences
- Create engagement programs that make members participate, not just lurk
- Own community moderation, safety and member experience
- Partner with Product & Engineering as we move from Discord
- Turn member conversations into actionable insights for Product & Monetisation
- Track engagement,



participation and retention to understand what actually moves the needle

You might be a outstanding fit if
- You have 2+ years of hands-on community-building experience
- You’ve scaled an online community from hundreds to thousands
- You come from Gaming, Creator, Fandom or Subscription communities
- You’ve managed US-based communities and are comfortable working partly in US hours
- Discord is second nature to you
- You’re comfortable being live and on camera/mic
- You understand engagement, retention, cohorts and community metrics
- You’re comfortable experimenting with AI tools such as Claude Cowork / Claude Code
- Most importantly, you genuinely enjoy knowing your members and creating experiences they want to come back for

📌 Community Manager (Bengaluru)
🏢 Pocket FM
📍 Bengaluru