Collection Executive / Accounts Receivable Executive

Job Title: Collection Executive / Accounts Receivable Executive

Department: Finance / Accounts Receivable

Location: Mumbai

Experience: 2-7+ years

Employment Type: Full time

Job Summary

We are looking for a dedicated and results-oriented Collection Executive / Accounts Receivable Executive to manage customer collections, accounts receivable, invoice follow-ups, and payment recovery. The ideal candidate should have strong communication skills, experience in handling corporate and government clients, and the ability to resolve payment and invoice-related issues efficiently.

Key Responsibilities

- Manage accounts receivable and follow up with clients for outstanding payments.
- Coordinate with government, corporate, and other business clients to ensure timely payments.
- Deliver invoices and ensure proper communication of billing details to clients.
- Follow up regularly through phone calls, emails, and in-person meetings for pending payments.
- Conduct field visits to clients when required for payment collection and issue resolution.
- Identify and resolve invoice discrepancies, billing queries, and payment-related issues.
- Maintain accurate records of outstanding invoices, collections, and customer accounts.
- Monitor ageing of receivables and prioritize overdue accounts for follow-up.
- Coordinate with internal accounts, sales, and operations teams to resolve collection issues.
- Prepare and maintain collection reports and provide regular updates to management.




- Build and maintain professional relationships with clients to facilitate timely payments.
- Ensure that collection activities are conducted professionally while maintaining good customer relationships.

Required Skills & Qualifications
- Graduate degree in Commerce, Finance, Business Administration, or a related field preferred.
- 39+ years of experience in collections, accounts receivable, debt recovery, or a similar role.
- Experience dealing with corporate and/or government clients will be an advantage.
- Strong communication and negotiation skills.
- Good follow-up and relationship-management abilities.
- Comfortable with field visits and client meetings.
- Basic understanding of invoicing, accounts receivable, and payment processes.
- Proficiency in Microsoft Excel, Word, Outlook, and other MS Office applications.
- Strong attention to detail and ability to maintain accurate financial records.
- Ability to work independently and meet collection/payment targets.

Key Competencies
- Accounts Receivable Management
- Payment Collection & Recovery
- Client Relationship Management
- Invoice Follow-up
- Outstanding Payment Tracking
- Negotiation & Communication
- Field Collection
- MIS & Reporting
- Problem Solving
- Microsoft Office

Key Performance Indicators (KPIs)
- Timely recovery of outstanding payments.
- Reduction in overdue receivables.
- Collection target achievement.
- Timely invoice follow-up and resolution of discrepancies.
- Accuracy of collection and receivable records.
- Effective client communication and issue resolution.

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