Company Description Docugulf is a professional services organization focused on delivering reliable, high-quality documentation and support solutions to a diverse range of clients. The company emphasizes clear communication, process efficiency, and consistent service standards to help clients operate smoothly. Team members at Docugulf work in a collaborative environment that values accountability, client focus, and continuous improvement.

The organization offers opportunities to contribute directly to client success while developing professional skills in service management and operations.

Role Description The Client Servicing Manager is a full-time, on-site role based in Gandhinagar, responsible for managing day-to-day relationships with clients and ensuring their needs are met promptly and effectively. The role involves acting as the primary point of contact for assigned clients, coordinating with internal teams to deliver services, and resolving issues with a focus on maintaining high levels of client satisfaction.

The Client Servicing

Manager will track client requests, monitor service performance, prepare regular status updates, and proactively identify opportunities to improve the client experience.

Responsibilities also include conducting review meetings, gathering feedback, documenting client requirements,



and ensuring clear, timely communication across all interactions. The role requires consistent on-site presence to collaborate closely with colleagues and support operational and client-facing activities.

Qualifications

- Candidates should possess strong Client Services and Client Relations skills, with experience managing ongoing client accounts or projects.
- Candidates should possess a focus on Customer Satisfaction and Customer Service, with the ability to handle inquiries, issues, and escalations professionally.
- Candidates should possess excellent Communication skills, including clear verbal and written communication and effective meeting management.
- Relevant skills such as relationship management, problem-solving, and conflict resolution are highly beneficial.
- Prior experience in client-facing roles within services, operations, or account management is preferred.
- Ability to work in office in Gandhinagar, manage multiple priorities, and collaborate with cross-functional teams.
- Proficiency with common office software and basic reporting or documentation tools.
- A bachelor’s degree in business, communications, or a related field is advantageous, or equivalent practical experience.

📌 Client Servicing Manager (Gandhinagar)
🏢 Docugulf
📍 Gandhinagar