Client Servicing Executive – Real Estate & Visual Solutions
We are looking for a Client Servicing Executive who is organised, proactive, confident in communication, and eager to build a career in client servicing and project coordination.
Role Overview
As a Client Servicing Executive, you will act as a link between our clients and internal creative and production teams.
You will be responsible for understanding client requirements, coordinating project activities, following up with internal teams and clients, tracking project timelines, managing feedback, and ensuring smooth and timely project delivery.
This is a fresher-friendly role and is ideal for candidates who are interested in client servicing, real estate, architecture, design, visualisation, and technology.
Key Responsibilities
- Communicate with clients to understand their requirements, expectations, and project briefs.
- Act as a point of contact between clients and internal teams.
- Coordinate with creative, 3D, design, video, and production teams for project execution.
- Assist in managing multiple client projects simultaneously.
- Maintain project trackers, timelines, briefs, and communication records.
- Follow up with clients for required drawings, references, content, approvals, and feedback.
- Coordinate client feedback and communicate revisions clearly to the relevant internal teams.
- Track project progress and follow up with internal teams to ensure timely completion of deliverables.
- Keep clients updated about project progress, timelines, and deliverables.
- Assist in preparing client presentations, project updates, and reports.
- Review basic project deliverables to ensure they are aligned with the client's requirements and approved brief.
- Identify and report project delays, scope changes, or client concerns to the reporting manager.
- Maintain proper documentation of client communication, approvals, revisions, and final deliverables.
- Build and maintain positive relationships with clients through professional and timely communication.
- Support the team in ensuring a smooth client experience from initial briefing to final delivery.
- Develop an understanding of real estate projects, visualisation workflows, and the services offered by The VR Company.
- Assist the team with other client servicing and project coordination activities as required.
You’re a Great Fit If You Have
- 0–1 year of experience; freshers are welcome to apply.
- A Bachelor's degree or Diploma in Architecture, Civil Engineering, Interior Design, Business Administration, Marketing, or a related field is preferred.
- Strong verbal and written communication skills.
- Good organisational and time-management skills.
- Ability to manage multiple tasks and work within deadlines.
- Good coordination, follow-up, and problem-solving skills.
- Ability to communicate confidently and professionally with clients and internal teams.
- A keen interest in real estate, architecture, design, visualisation, and technology.
- Good attention to detail.
- A proactive attitude and willingness to learn.
- Ability to understand client requirements and communicate them clearly to internal teams.
- Ability to work effectively in a fast-paced and creative environment.
- Strong ownership and accountability towards assigned responsibilities.
Preferred Qualifications
- Degree/Diploma in Architecture, Civil Engineering, Interior Design, Marketing, Business Administration, or a related field.
- Candidates with internships or academic projects related to real estate, architecture, design, marketing, client servicing, or project coordination will be an added advantage.
- Candidates with an interest in real estate marketing, 3D visualisation, virtual experiences, or digital storytelling will be preferred.
Software Proficiency
- MS Excel – basic data management and project tracking.
- MS Word – documentation and communication.
- MS PowerPoint – basic client presentations.
- Canva – basic presentation and design skills.
Key Skills Communication | Client Handling | Project Coordination | Follow-up | Time Management | Organisation | Attention to Detail | Problem Solving | Team Collaboration | Willingness to Learn
What You’ll Learn
At The VR Company, you will get hands-on exposure to:
- Client communication and relationship management.
- Real estate project coordination.
- Project lifecycle and delivery management.
- Working with creative, design, and production teams.
- Understanding real estate visualisation and digital solutions.
- Managing client feedback and revisions.
- Preparing project updates and presentations.
- Professional client servicing and account management.
Why Join The VR Company? Join a team where technology, creativity, and visual storytelling come together to transform the way real estate and spaces are presented.
As a fresher, you will have the chance to work on real projects, interact with clients, collaborate with creative and technical teams, and develop strong skills in client servicing, project coordination, real estate, and digital visualisation.
If you are someone who enjoys communicating with people, organising work, taking ownership, and learning new things, we would love to hear from you.
Pay: ₹11,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Client Servicing Executive (Thane)
🏢 The VR
📍 Thane