Client Engagement Executive

Company: Kriha IT Solutions

Location: Madipakkam, Chennai, Tamil Nadu

Job Type: Full-time

Experience: 0–6 Months

Open to: Freshers

About Kriha IT Solutions

Kriha IT Solutions is a Chennai-based software development company specializing in web and mobile application development. We develop customized digital solutions using technologies such as React.js, Next.js, Node.js, Java, SQL, and MongoDB, with a focus on quality and client satisfaction.

About the Role

We are looking for a confident and enthusiastic Client Engagement Executive to support our client communication and business engagement activities.

The role primarily involves calling assigned leads, communicating with clients, explaining our services, conducting regular follow-ups, scheduling meetings, maintaining communication records, and coordinating with the internal team.

Key Responsibilities

- Contact assigned leads and communicate with potential and existing clients through calls and follow-ups.
- Explain the company's services and solutions clearly and professionally.
- Understand client requirements and communicate them to the concerned internal team.
- Conduct regular follow-ups regarding discussions, requirements, and scheduled meetings.
- Schedule and coordinate meetings between clients and the business team.
- Maintain accurate records of client interactions, calls, follow-ups, and meeting schedules.
- Build and maintain professional relationships with clients.




- Ensure qualified communication and proper etiquette during client interactions.
- Coordinate with internal teams to ensure timely follow-up on client requirements.

Requirements
- Bachelor's degree in any discipline.
- Freshers and candidates with 0–6 months of experience in client handling, customer support, business communication, telecalling, or related fields are welcome to apply.
- Good verbal and written communication skills.
- Fluency in Tamil and English is mandatory.
- Strong English communication skills for client interactions, documentation, and email correspondence.
- Comfortable making professional calls and conducting regular client follow-ups.
- Good interpersonal and relationship-building skills.
- Basic knowledge of MS Excel, MS Word, and email communication.
- Good organisational and follow-up management skills.
- Positive attitude and willingness to learn.
- Ability to work effectively in a team-oriented and fast-paced environment.
- Knowledge of Hindi will be an added advantage.

Education Any Bachelor's Degree – BBA, MBA, B.Sc., B.A., or any relevant degree.

Preferred Skills

Client Communication | Calling | Client Follow-up | Business Communication | Customer Handling | Relationship Management | MS Excel | Email Communication

Pay: ₹16,500.00 per month

Benefits

- Flexible schedule
- Paid sick time
- Paid time off

Work Location: In person

📌 Client Engagement Executive (Madipakkam)
🏢 Kriha IT Solutions
📍 Madipakkam