Position: Cisco DNAC Wireless L2+ Engineer

We are looking for an experienced Cisco DNAC Wireless L2 Engineer with strong expertise in enterprise wireless infrastructure, Cisco Catalyst Center (formerly DNAC),

SDA, and large-scale network troubleshooting. The candidate will be responsible for designing, implementing, optimizing, and supporting wireless and campus network environments.

Key Responsibilities

- Manage and support enterprise wireless infrastructure based on Cisco

technologies.
- Handle L2+ escalations for wireless, LAN, and DNAC-related incidents.
- Troubleshoot Cisco Catalyst Center / DNAC environments.
- Configure and manage:
- Cisco WLCs (9800 series preferred)
- Cisco Access Points
- Cisco ISE integration
- SD-Access (SDA)
- Assurance and AI analytics
- Perform wireless health analysis, RF optimization, and coverage troubleshooting.
- Troubleshoot issues related to:
- Client onboarding
- Roaming
- Authentication
- DHCP/DNS
- RF interference
- Application visibility
- Work on automation and provisioning using DNAC workflows and templates.
- Perform software upgrades, patching, and lifecycle management activities.
- Coordinate with OEM TAC teams and internal stakeholders during major

incidents.
- Participate in design reviews, migration activities, and infrastructure

transformation projects.
- Prepare HLD/LLD, SOPs, RCA,



and operational documentation.
- Ensure adherence to security and operational standards.

Required Skills
- Strong hands-on experience with:
- Cisco Catalyst Center / DNAC
- Cisco Wireless LAN Controllers (9800 preferred)
- Cisco ISE
- Cisco Catalyst switches
- SD-Access Architecture
- Good understanding of:
- Routing & Switching
- VLANs, STP, HSRP, OSPF, BGP
- DHCP, DNS, AAA
- TCP/IP and packet analysis
- Experience with wireless survey and RF troubleshooting tools.
- Strong troubleshooting and incident management skills.

Preferred Certifications
- Cisco Systems Certified:
- CCNP Enterprise
- Cisco DNAC/SDA certifications are an advantage

Experience
- 6-9 years of overall networking experience.
- Minimum 3+ years of hands-on experience in Cisco DNAC and enterprise

wireless environments.

Good to Have

- Experience in large enterprise or managed services environments.
- Exposure to Aruba or Juniper wireless solutions.
- Experience handling customer-facing roles and critical escalations.

Soft Skills
- Robust communication and stakeholder management skills.
- Ability to work in 24x7 support environments if required.
- Good documentation and presentation capabilities.
- Ability to mentor L1/L2 engineers and drive operational excellence.

📌 Cisco DNAC WirelessEngineer/Wifi Onsite support (Mumbai)
🏢 Visara Human Capital Services
📍 Mumbai