21 Aug
|
21K School
|
Bengaluru
21 Aug
21K School
Bengaluru
Job Summary:
The Center Manager is responsible for the overall operations, growth, and performance of the center. This includes managing admissions, student experience, staff supervision, revenue targets, operational excellence, and ensuring high-quality service delivery.
Key Responsibilities
Key Responsibilities
Operations Management
- Oversee the day-to-day operations of the center.
- Ensure smooth functioning of all academic and administrative activities.
- Maintain infrastructure, facilities, and compliance with company standards.
Admissions & Business Development
- Achieve monthly and annual admission and revenue targets.
- Counsel prospective students and parents.
- Develop and Assist local marketing initiatives to increase enrollments.
- Build relationships with schools, colleges, corporates, and community organizations.
Team and Center Management
- Recruit, train, and supervise center staff.
- Monitor employee performance and productivity.
- Conduct regular team meetings and provide coaching.
- Manage center budgets and expenses.
- Optimize operational costs while maintaining service quality.
Student & Parent Relationship Management
- Ensure excellent customer service and student satisfaction.
- Address student and parent concerns promptly.
- Monitor attendance, feedback, and student retention.
Skills Required
- Leadership and team management
- Robust communication and interpersonal skills
- Sales and business development
- Customer relationship management
- Problem-solving and decision-making
- MS Office and CRM proficiency
- Organizational and time management skills
Required Qualifications
- Bachelor's degree .
- 2–5 years of experience in center operations, education management, retail, sales or service industry.
- Proven experience in team handling and achieving sales targets.
📌 Center Manager (Bengaluru)
🏢 21K School
📍 Bengaluru