Company Description futureMBBS partners with leading universities across Europe to help students pursue MBBS programs abroad. With 22 partner universities in 9 countries, futureMBBS offers structured guidance and end-to-end support for aspiring medical students. The organization has successfully placed over 900 students, reflecting strong expertise in international education pathways.

Team members collaborate closely with students and families to simplify admissions, documentation, and university selection. The environment is fast-paced, student-centric, and focused on transparent, ethical counseling.

Role Description This is a full-time, in office Business Development Executive role based in Gurugram. The role involves identifying and pursuing new business opportunities, generating qualified leads, and building a strong pipeline of prospective students and partner institutions.

The Business Development

Executive will conduct outreach through calls, meetings, events, and digital channels, and will manage relationships with students, parents, and institutional partners. Day-to-day responsibilities include explaining futureMBBS services, presenting suitable university options, maintaining accurate records in CRM systems, and following up consistently to drive conversions. The role also requires close collaboration with counseling and marketing teams to refine outreach strategies, provide feedback from the market, and contribute to achieving enrollment and revenue targets.

Designation: Business Development Executive

Department: Sales

About the Role

We are looking for a confident, patient, and communication-oriented Candidate to join our team. The candidate will be responsible for making and receiving calls, communicating with customers and staff, following up on leads and enquiries, and maintaining accurate records of conversations and follow-ups.

The ideal candidate should be comfortable speaking with different types of people, have a professional approach to communication,



and be able to handle conversations patiently and confidently.

Key Responsibilities

- Make outbound calls to customers, leads, staff, and other relevant contacts.
- Handle inbound calls and respond to queries professionally and helpfully.
- Follow up with leads, enquiries, customers, and staff as required.
- Clearly communicate information about the company's services, requirements, processes, or updates.
- Maintain regular follow-ups and ensure pending calls are completed within the required timelines.
- Record call details, customer information, follow-ups, and outcomes accurately in the CRM or relevant systems.
- Coordinate with internal teams to ensure queries and requirements are addressed appropriately.
- Handle different types of customers and conversations with patience and professionalism.
- Escalate complex issues or complaints to the appropriate reporting manager.
- Maintain confidentiality of customer and company information.
- Prepare basic reports and maintain calling records as required.
- Use communication and collaboration platforms such as Microsoft Teams and Google Meet when required.
- Perform other calling and coordination activities assigned by the reporting manager.

Required Skills & Qualifications

- Education: Any graduate degree or equivalent qualification.
- Experience: Minimum 1–1.5 years of relevant experience in telecalling, customer service, sales calling, recruitment calling, or a similar role.
- Excellent verbal communication skills in English and Hindi.
- Good working knowledge of Microsoft Office, particularly Word and Excel.
- Familiarity with CRM systems and other digital platforms.
- Comfortable using online communication and collaboration tools such as Microsoft Teams and Google Meet.
- Basic computer proficiency and ability to learn new software and platforms quickly.
- Good follow-up and record-keeping skills.

Preferred Profile The ideal candidate will be someone who enjoys communicating with people, is comfortable making frequent calls, follows up consistently, and can maintain a positive and professional attitude even when dealing with challenging conversations.

📌 Business Development Executive (Gurugram)
🏢 futureMBBS
📍 Gurugram