Responsibilities:

- Coordinate with internal teams to ensure seamless execution and customer experience.
- Track pending tasks and follow up to ensure timely completion.
- Execute operational requests accurately within defined SLAs and turnaround times.
- Maintain operational records, documentation, and process compliance.
- Prepare MIS reports, dashboards, and track daily, weekly, and monthly operational metrics.
- Monitor productivity, TAT, quality, and business performance.
- Identify operational risks, process gaps, and improvement opportunities.
- Support leadership with business reports, analytics, and key performance insights.

Skills:

- Excellent communication and interpersonal skills.
- Solid coordination and stakeholder management abilities.
- High attention to detail and accuracy.
- Analytical and problem-solving mindset.
- Ability to work with data and generate actionable insights.
- Proficiency in Microsoft Excel, Google Sheets, and reporting tools.

Experience & Qualifications:

- Master or Bachelors degree in Finance or a related field.
- 2 to 4 years of experience in Customer Experience, Business Coordination and Operations
- Experience in personal finance advisory, financial services, fintech or banking.

📌 Business Coordinator (Maharashtra)
🏢 1 Finance
📍 Maharashtra