About The Company

Kanerika Inc is a leading management consulting firm specializing in delivering innovative solutions across various industries. With a commitment to excellence and a client-centric approach, Kanerika Inc partners with organizations to drive transformational change, optimize business processes, and implement cutting-edge technology solutions. Our expertise spans digital transformation, change management, enterprise architecture, and strategic consulting, enabling our clients to achieve sustainable growth and competitive advantage in an ever-evolving marketplace.

About The Role

We are seeking a highly experienced Lead Business Analyst with deep expertise in organizational change management to join our dynamic team. In this pivotal role, you will collaborate closely with clients to deliver complex business, technology, and transformation programs. You will act as the change lead on various engagements, assessing change impacts, shaping strategic change initiatives, engaging stakeholders at all levels, and driving the adoption of new ways of working across client organizations.

This role requires a blend of business analysis acumen and change management expertise, with the ability to influence and facilitate at the executive level as well as with frontline staff.

The successful candidate will be embedded within program leadership teams, responsible for shaping the change strategy from inception through to sustainment and benefits realization. You will be instrumental in designing and executing change plans, stakeholder engagement strategies, communication frameworks, and training programs that support successful transformation outcomes. This client-facing role demands excellent interpersonal skills, strategic thinking, and the ability to manage multiple stakeholders in a fast-paced environment.

Qualifications

Must Have

- Over 8 years of experience in Business Analysis,



with at least 4–5 years leading change management initiatives on medium-to-large transformation programs.
- Proven client-facing consulting experience, capable of shaping approaches, conducting workshops, managing senior stakeholders, and delivering results amidst ambiguity.
- Deep working knowledge of recognized change management methodologies such as Prosci ADKAR, Kotter's 8-Step, LaMarsh Managed Change, or equivalent.
- Extensive experience delivering change in projects involving ERP, CRM, HCM implementations (e.g., SAP, Oracle, Workday, Salesforce, Dynamics), cloud migrations, operating model redesigns, M&A; integrations, digital or AI transformations, or regulatory-driven change programs.
- Exceptional stakeholder management skills across all levels, including executives, middle management, and frontline employees.
- Excellent written and verbal communication skills, with the ability to craft executive-level materials and facilitate large workshops confidently.
- Experience in defining and measuring adoption KPIs and change effectiveness metrics.
- Solid foundation in core business analysis techniques such as process modeling, requirements elicitation, gap analysis, and operating model design.

Highly Desirable

- Experience working within regulated industries such as financial services, healthcare, energy, government, or telecommunications.
- Exposure to agile and product-oriented delivery models, as well as continuous change environments.
- Familiarity with change management tools like Prosci Proxima, ChangeScout, WalkMe, or Whatfix, and collaboration platforms such as Miro, Mural, or Confluence.




- Experience coaching or managing junior change analysts or business analysts.
- Prior experience working in a Big 4 or tier-1 consulting environment.

Certifications

- Prosci Certified Change Practitioner or Advanced
- CCMP (Certified Change Management Professional, ACMP)
- APMG Change Management Practitioner
- CBAP / CCBA (IIBA)
- Agile / SAFe certifications relevant to change initiatives

Responsibilities Change Strategy & Planning:

- Define tailored change approaches aligned with client culture, change maturity, scope, and risk profile.
- Develop comprehensive change management plans covering stakeholder engagement, communications, training, business readiness, adoption, and sustainment.
- Coordinate with program delivery teams to align change activities with project milestones and dependencies.

Change Impact Assessment

- Conduct detailed assessments to identify impacts across roles, teams, processes, systems, policies, and locations.
- Quantify change size, complexity, and severity to inform intervention strategies.
- Maintain a energetic change impact register and proactively surface risks to program leadership.

Stakeholder Analysis & Engagement

- Identify, map, and segment stakeholders based on influence, interest, impact, and readiness.
- Design and implement tailored engagement strategies for diverse stakeholder groups, including executives and frontline staff.
- Build and sustain trusted relationships within client organizations, managing resistance and skepticism effectively.

Sponsor & Leader Enablement

- Coach executive sponsors to act as visible, active change leaders.
- Prepare leaders and managers with messaging, FAQs, cascade packs, and coaching guides.
- Establish sponsor coalitions and ensure consistent leadership messaging.

Communications

- Develop and execute comprehensive communication strategies, including messaging architecture, channels, and measurement.

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