Only for B2B Key Account Experience Candidate

Hindi & English Speaking (must)

Bangalore, HSR Layout, Sector 7

Role Description The B2B Key Account Specialist at Kredily is a full-time, on-site role based in Bengaluru South. The specialist will manage and grow relationships with key SMB clients, acting as the primary point of contact for all account-related needs. Day-to-day responsibilities include onboarding recent clients, understanding their HR and Payroll requirements, and ensuring effective adoption and usage of Kredily’s platform.

The role involves coordinating with internal product, finance, and support teams to resolve issues, optimize client experience, and identify upsell or cross-sell opportunities. The specialist will also track account performance, prepare reports, and contribute to customer retention and revenue growth through proactive communication and service.

Qualifications

- Strong account management and customer service skills,



with the ability to build long-term B2B relationships.
- Solid analytical skills to interpret usage data, identify trends, and recommend improvements for client accounts.
- Good understanding of finance concepts, particularly in HR, Payroll, or SaaS-based financial products.
- Effective communication skills, including clear verbal and written interaction with clients and internal teams.
- Experience in B2B SaaS, HR Tech, or Fintech environments is highly beneficial.
- Ability to work in a fast-paced startup setting, prioritize tasks, and manage multiple accounts simultaneously.
- Bachelor’s degree in Business, Finance, Management, or a related field, or equivalent practical experience.
- Comfort with using CRM tools, spreadsheets, and productivity software to manage accounts and report performance.

📌 B Key Account Specialist (Bengaluru)
🏢 Kredily
📍 Bengaluru