TCS Hiring for AWS Infra Support Engineer

Experience Range: - 06 To 08 Years (Mandatory)

(Note: Candidates below 6 years of IT experience shall not be considered)

Job Locations : Bengaluru, Hyderabad

Role Overview:

We are seeking a skilled L1.5 Support Engineer with solid expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.

Key Responsibilities:

- Monitor application and infrastructure alerts and respond within SLA.
- Perform initial troubleshooting, issue triaging, and escalate when required.
- Manage incidents, service requests, and change requests using ServiceNow/Jira.
- Ensure system uptime, performance, and reliability.
- Collaborate with L2/L3 teams and development teams for issue resolution.
- Maintain documentation and knowledge base articles.
- Support deployment activities and CI/CD pipelines.

Required Skills:

1) AWS Infrastructure :

- Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling.
- Basic knowledge of IAM roles and cloud security best practices.
- Familiarity with Code Pipeline and CI/CD workflows.
- Experience with Ansible Tower and Python scripting.

2) Monitoring & Ticketing Tools:

- Hands-on experience with Datadog (Synthetic & RUM Monitoring).
- Working knowledge of Splunk ITSI and AWS CloudWatch.
- Experience in ServiceNow (CRQ, Incident, MIM, CTASK, SCTASK) and Jira.

3) Source Code Management:

- Experience with GitHub for version control.
- Knowledge of Nexus Repository management.

4)



Application Runtime & Middleware:

- Experience with Apache Tomcat and Apache HTTP Server.
- Support for Java-based applications.
- Working knowledge of Adobe Experience Manager (AEM – Author, Publisher, Dispatcher, Cache).
- Basic Python knowledge.

5) Operating Systems:

- Hands-on experience with Linux (RHEL and Amazon Linux).
- Knowledge of shell scripting, Linux commands, and SSL certificates.

Minimum Qualification:

15 years of Full Time Education

Interested candidates kindly share your updated resume to [email protected] along with filling the following details to maximize your chances of getting calls from TCS. The details are as follows:

Section 1: Basic Details:

- Candidate Name:
- Email ID:
- Phone Number:
- Current Location (City):
- Preferred Location (City):

Section 2: Educational Details:

- Highest Regular Full‑Time Qualification
- (Diploma / Graduation / Post Graduation / Others)
- 10th Completion Year
- 12th / Intermediate Completion Year
- Graduation Completion Year
- Post‑Graduation Completion Year (if applicable)

Section 3: Work Experience:

- Current Company Name
- Total Experience (in years)
- Number of Companies Worked
- Employment Timeline
- (Example: Company A – 2021 to Present, Company B – 2019 to 2021)

Section 4: Compensation Details:

- Current CTC (in LPA)
- Expected CTC (in LPA)
- Notice Period
- (Immediate / 15 Days / 30 Days / 60+ Days)

Section 5: Documentation & Compliance (Yes / No):

- Valid ID Proof Available (Aadhar & Pan Card): (Yes/No)
- Educational Documents Available: (Yes/No)
- Employment Documents Available: (Yes/No)
- UAN Number Available: (Yes/No)

📌 AWS Infra Support Engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru