- Build solid relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service
- Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes
- Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements
- Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction
- Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards
- Support customer change requests and project updates on multiple platforms (external and internal)
- Ability to travel 10% annually
- Quality: All employees are expected to maintain and contribute to the QMS
Desired Traits
- Bachelor s degree in Mechanical, Manufacturing or Industrial Engineering
- 3+ years of manufacturing operations experience or 1-2 years of related experience
- Detail-oriented, strong organizational, program management, and time management skills, with the ability to prioritize and manage multiple tasks
- Excellent verbal and written communication skills; experience working with diverse, cross-functional teams is a plus
- Proactive self-starter with a passion for learning, continuous improvement, and driving operational success
- Experience working with global manufacturing sites, in customer-facing role is preferred
- Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly is preferred