JOB PURPOSE

To manage and strengthen human resources and industrial relations functions for smart metering operations by ensuring statutory compliance, harmonious employee relations, effective workforce deployment, and fair people practices, while supporting large‑scale field execution and business continuity across project sites.

ORGANISATION CHART

HR & FMS Head --> Associate Manager - IR

KEY ACCOUNTABILITIES

Accountabilities Key Performance Indicators

- Maintaining healthy IR climate across locations.
- Support union/worker committee meetings and related documentation.
- Monitor IR trends and escalate issues to seniors as required.
- Monitor induction, attendance, wage disbursement, and statutory records of contract workforce.
- Assist in preparation and coordination for internal and external labour audits.
- Maintain records related to grievances, committee meetings, compliance, and audits.

IR Incidents: Zero work stoppages; minor issues only Action Closure: ≥95% within TAT; 48‑hr escalation

IR Risks: 100% early escalation; no surprises

Grievances: ≥95% resolved within SLA; none >30 days

MIS: 100% on time, accurate,



and complete

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

- Outsourced agencies and contractual manpower, Govt. Bodies such as DISCOMM and Labour authorities, DM

INTERNAL INTERACTIONS

- Project Head, Zonal Heads, Supervisors, Stores Team, Agency manpower

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

- EDUCATION QUALIFICATIONS

- MBA / MSW in HR, Labour Welfare, or Industrial Relations.

RELEVANT EXPERIENCE

- 5–10 years of Industrial Relations experience in manufacturing, utilities, EPC, or similar sectors.

COMPETENCIES

- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence
- HR Analytics (Practitioner)
- HR Technology (Practitioner)
- Employee Relations Compliance (Practitioner)
- Employee Engagement (Practitioner)

📌 Associate Manager - IR (Agra)
🏢 GMR Group
📍 Agra