1. Responsible to achieve daily / weekly / monthly targets as specified by the BM. /n 2.Maintain & follow grooming standards as specified in the SOP Manual. /n 3.Adhere to Enquiry Management & Booking Process as specified in the SOP Manual /n 4.Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents /n 5. Ensure that customer is provided with complete details pertaining to the product & cost /n 6.

Responsible for relationship building and servicing the city PSA & TAs /n 7. To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings /n 9.

Responsible to coordinate with service team for post-sale process /n 10.

Maintain Daily Sales

Report /n 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on current offers /n 12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction /n 13. Adhere to company policy and systems /n 14. Ensure zero monetary losses by cancellation of liabilities and timely collections /n Travel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages

📌 Assistant Sales Manager (Bhopal)
🏢 Thomas Cook India
📍 Bhopal