Assistant Relationship Manager – iVolunteer

About iVolunteeriVolunteer is a social enterprise that connects volunteers with social development organizations across India to create sustained impact. Our mission is to bring volunteers and organizations together to share time, skills, and passion to promote India’s social development. Since 2001, iVolunteer has been working to make volunteering a national habit by enabling citizens and organizations to contribute effectively to causes they care about.

Position: Assistant Relationship ManagerLocation: Mumbai, India, Pune Type: Full-TimeReports To: Regional Manager

Role Overview The Assistant Relationship Manager will support the organization’s efforts in building and nurturing partnerships with NGOs, managing volunteer engagement, and assisting in the execution of impact-driven projects. This role is ideal for individuals with early-career experience in the social sector who are passionate about volunteer management and stakeholder engagement.

Key Responsibilities

NGO Partners

- Assist in researching and identifying credible NGOs to expand the partner network.
- Act as the first point of contact for NGO partners on routine matters.
- Support in understanding NGO needs and aligning volunteer placements accordingly.
- Document and track volunteer placements on the in-house cloud database.

Impact Projects

- Conduct volunteer orientation sessions and provide ongoing support.
- Maintain and update the volunteer database regularly.
- Help match volunteer skills with NGO and project requirements.
- Ensure quality volunteer experiences and provide timely feedback mechanisms.

Corporate Engagements

- Assist senior leaders in pitching and implementing corporate volunteering initiatives.
- Coordinate logistics for on ground and virtual employee volunteering programs.
- Liaise with vendors and support reporting requirements for corporate partners.





Group Activities and Outreach

- Help organize group activities and promotional activities to increase volunteer registrations and brand visibility.
- Support recognition initiatives for volunteers and partners Data, Insights, and Collaboration

Other Responsibilities

- Identify training needs of NGO partners and assist in organizing sessions.
- Represent the organization professionally with stakeholders including NGO heads, schools, local authorities, and community leaders.
- Adhere to organizational systems, processes, and compliance requirements.

What We’re Looking For

- Fresh Graduate from any stream with or with 1-2 years of relevant work experience in the social sector & working with NGO’s or volunteers
- Some experience and knowledge of Volunteer Management
- Good skills at managing volunteering sessions etc.
- Ability to speak fluently in English, Hindi, and Marathi is a must
- Elementary PowerPoint, Excel, and communication skills
- Preferred: (Though not essential) MSW or equivalent with at least 1- 2years of relevant experience
- The role would be based at iVolunteer regional office located in Mumbai and would be required to travel in line with the requirements of the stakeholders from time to time.
- Growth Path: This role offers exposure to NGO partnerships, corporate CSR initiatives, and volunteer management frameworks. The Assistant Relationship Manager will gain opportunities to grow into a Relationship Manager role with increased responsibility for strategic partnerships and impact project leadership.

Why Join Us At iVolunteer, you will have the creative freedom to shape how volunteering is celebrated in India. You will work at the intersection of purpose, communication, and community. You will build a brand that invites thousands to participate in shaping the nation’s future.

Pay: From ₹25,000.00 per month

Benefits

- Adaptable schedule
- Work from home

Work Location: Hybrid remote in Mumbai, Maharashtra

📌 Assistant Relationship Manager (Mumbai)
🏢 iVolunteer
📍 Mumbai