Assistant Manager – Real Estate Marketing & Maintenance

Position: Assistant Manager – Real Estate Marketing & Maintenance

Department: Real Estate / Marketing & Maintenance

Location: Jaipur

Number of Positions: 1

Experience: 3–5 Years preferred

Qualification: Graduate in any discipline; MBA/PGDM or relevant professional qualification preferred

Job Summary

We are looking for a responsible and well-organized Assistant Manager – Real Estate Marketing & Maintenance to support real estate marketing activities, property maintenance, customer coordination, and operational functions. The candidate will be responsible for coordinating maintenance activities across residential properties PAN India, ensuring timely recovery of dues, and maintaining effective relationships with customers, vendors, and contractors.

Key Responsibilities

Real Estate Marketing

- Assist the Manager in planning and executing marketing and promotional activities for real estate projects.
- Support lead generation, customer follow-ups, property visits, and promotional campaigns.
- Coordinate with internal teams and external agencies for marketing activities.
- Maintain updated records of properties, customers, leads, and marketing activities.
- Assist in preparing marketing reports and performance updates.

Property Maintenance & Facility Management

- Coordinate maintenance and facility management activities for residential and company-owned properties.
- Ensure timely maintenance, upkeep, cleanliness, and basic operational requirements of properties.
- Coordinate with contractors, vendors, maintenance agencies, and service providers.
- Follow up on maintenance complaints and ensure timely resolution of customer issues.




- Monitor the overall condition and occupancy status of company properties.
- Conduct regular follow-ups regarding property-related operational requirements.

Maintenance Recovery & Payment Management

- Ensure timely collection and payment of maintenance charges for residential properties across PAN India.
- Follow up with customers/residents for pending maintenance payments.
- Monitor and recover maintenance charges, parking charges, utility-related dues, and other outstanding amounts.
- Maintain accurate records of collections, outstanding payments, and recovery status.
- Coordinate with the accounts/finance team for reconciliation and reporting.
- Escalate long-pending or disputed payments to the Manager for appropriate action.

Customer & Vendor Coordination

- Liaise with customers, residents, contractors, vendors, and service providers regarding maintenance and property-related issues.
- Address customer queries professionally and ensure timely resolution.
- Maintain strong relationships with vendors and ensure services are delivered as per agreed requirements.
- Coordinate with multiple stakeholders to ensure smooth property operations.

Reporting & Administration

- Prepare regular MIS and reports related to maintenance, collections, occupancy, complaints, and property operations.
- Maintain property-wise records and documentation.
- Track pending activities and ensure timely closure.




- Support the Manager in day-to-day operational and administrative activities.
- Assist in implementing processes to improve property maintenance and customer service.

Required Skills & Competencies

- Good coordination and communication skills.
- Strong follow-up and negotiation abilities.
- Customer service-oriented approach.
- Good organizational and multitasking skills.
- Ability to coordinate with multiple vendors, contractors, and customers.
- Basic knowledge of real estate operations and property maintenance.
- Good working knowledge of MS Excel, Word, and reporting tools.
- Robust problem-solving and interpersonal skills.
- Ability to work independently and meet deadlines.
- Willingness to coordinate with properties and stakeholders across PAN India.

Eligibility

- Graduate in any discipline.
- MBA/PGDM in Marketing, Real Estate, Business Management, or a relevant professional qualification will be preferred.
- 3–5 years of relevant experience in real estate, property management, facility management, maintenance, customer relationship management, or operations will be preferred.
- Candidates with experience in maintenance recovery, residential property management, or real estate operations will have an added advantage.

Key Performance Indicators (KPIs)

- Timely recovery of maintenance and other property-related dues.
- Reduction in outstanding maintenance payments.
- Timely resolution of maintenance and customer complaints.
- Effective vendor and contractor management.
- Property upkeep and operational efficiency.
- Customer satisfaction and service quality.
- Accurate and timely MIS/reporting.
- Support towards real estate marketing and business development activities.

📌 Assistant Manager Real Estate Marketing & Maintenance (Jaipur)
🏢 Rajasthan Patrika
📍 Jaipur