Assistant General Manager (AGM) – Hospitality
Position: Assistant General Manager (AGM)
Industry: Hospitality
Location: Goa
Joining: Immediate Joiners Preferred
Benefits: Accommodation & Food Provided
Job Overview
We are looking for a dynamic and experienced Assistant General Manager (AGM) to oversee day-to-day hotel/villa operations and ensure excellent guest satisfaction. The ideal candidate must come from a strong hospitality background with proven experience in operations, guest handling, team management, and maintaining high service standards.
Key Responsibilities
- Assist the General Manager in managing overall property operations.
- Supervise Front Office, Housekeeping, F&B;, and other operational departments.
- Ensure smooth day-to-day functioning of the property.
- Maintain high standards of guest service and satisfaction.
- Handle guest concerns, complaints, and escalations professionally.
- Lead, motivate, and manage operational teams effectively.
- Monitor staff performance, grooming, discipline, and service standards.
- Coordinate with different departments to ensure seamless operations.
- Monitor property standards, cleanliness, safety, and compliance.
- Support revenue generation, cost control, and operational efficiency.
- Prepare operational reports and provide regular updates to management.
- Assist in staff training, recruitment, and performance management.
- Ensure company policies and hospitality standards are consistently followed.
Candidate Requirements
- Strong previous experience in the hospitality industry is mandatory.
- Prior experience in a hotel, resort, luxury villa, or similar hospitality property.
- Strong knowledge of hotel/villa operations and guest relations.
- Excellent communication and interpersonal skills.
- Strong leadership and team-management abilities.
- Good problem-solving and decision-making skills.
- Professional personality with a guest-centric approach.
- Ability to handle pressure and manage multiple responsibilities.
- Immediate joiners or candidates who can join at short notice are preferred.
What We Offer
- Accommodation provided.
- Food provided.
- Opportunity to work with a growing hospitality organization.
- Career growth and career development opportunities.
If you have strong hospitality experience and are ready to take responsibility for managing property operations, we would like to hear from you.
- Interested candidates can share their CV on (phone hidden) or
[email protected].
📌 Assistant General Manager (AGM) (Goa)
🏢 Jobskart
📍 Goa