21 Aug
|
NOVA WEB INNOVATIONS
|
Delhi
21 Aug
NOVA WEB INNOVATIONS
Delhi
– Amazon Marketplace Lead
Job Title: Amazon Marketplace Lead
Location: Delhi
Department: E-Commerce
Employment Type: Full-Time
Work Mode: On-Site
Experience: 2–5 Years
Reporting To: E-Commerce Manager / Business Head
Job Summary
We are looking for an experienced and result-oriented Amazon Marketplace Lead to take complete ownership of our Amazon business operations. The candidate will be responsible for managing Amazon Seller Central, product listings, brand approvals, inventory, orders, advertising, account health, sales performance, and overall marketplace growth.
The ideal candidate should have strong hands-on experience with Amazon Seller Central, Brand Registry, FBA/FBM, Amazon PPC, catalog management, and marketplace analytics.
Key ResponsibilitiesAmazon Account Management
- Manage the Amazon Seller Central account end-to-end.
- Monitor daily account performance, sales, orders, traffic, conversion, and account health.
- Ensure compliance with Amazon policies and marketplace guidelines.
- Handle account warnings, policy violations, listing deactivations, and suspension-related issues.
Brand & Product Approval
- Handle Amazon Brand Registry and Brand Approval processes.
- Manage product and category approvals, including restricted category approvals.
- Prepare and submit required documentation for brand/product approvals.
- Raise and follow up on Amazon Seller Central cases and support tickets.
Product Listing & Catalog Management
- Create, manage, and optimize Amazon listings, ASINs, SKUs, and variations.
- Optimize product titles, bullet points, descriptions, backend keywords, images, and attributes.
- Manage Parent-Child variations and catalog corrections.
- Resolve listing suppression, catalog errors, duplicate listings, and blocked listings.
- Manage A+ Content / Enhanced Brand Content and Amazon Brand Store.
Order & Inventory Management
- Manage complete Amazon order processing.
- Monitor pending, shipped, cancelled, returned, refunded, and replacement orders.
- Manage FBA and FBM operations.
- Monitor inventory levels and coordinate with the warehouse for timely replenishment.
- Manage FBA shipments, inventory reconciliation, and stock availability.
- Ensure minimum stock levels are maintained to avoid stock-outs.
Pricing & Promotions
- Manage product pricing, offers, discounts, coupons, and promotional campaigns.
- Monitor competitor pricing and marketplace trends.
- Develop pricing and promotional strategies to improve sales and profitability.
- Monitor and improve Buy Box performance.
Amazon Advertising / PPC
- Plan, launch, monitor, and optimize Amazon PPC campaigns.
- Manage Sponsored Products, Sponsored Brands, and other relevant advertising campaigns.
- Monitor ACOS, ROAS, CPC, CTR, impressions, clicks, and conversion rates.
- Optimize campaign budgets, keywords, bids, targeting, and product performance.
- Identify opportunities to improve advertising ROI and organic sales.
Sales & Business Growth
- Monitor daily, weekly, and monthly Amazon sales performance.
- Analyze product-wise revenue, orders, traffic, conversion, returns, and profitability.
- Identify best-selling, low-performing, and high-potential products.
- Develop strategies for sales growth and marketplace expansion.
- Support new product launches and marketplace growth initiatives.
Customer & Returns Management
- Monitor customer complaints, returns, refunds, replacements, and negative feedback.
- Identify reasons for high return rates and recommend corrective actions.
- Maintain strong customer satisfaction and seller performance metrics.
Reporting & Analytics
- Prepare daily, weekly, and monthly Amazon performance reports.
- Analyze Amazon Business Reports and marketplace data.
- Track sales, advertising spend, inventory, returns, conversion, and profitability.
- Provide actionable insights and recommendations to management.
Coordination & Operations
- Coordinate with warehouse, inventory, accounts, operations, content, design, and management teams.
- Coordinate with Accounts/Finance for Amazon settlements, fees, deductions, and reconciliation.
- Ensure timely resolution of operational and marketplace-related issues.
Required Skills & Qualifications
- Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.
- 2–5 years of hands-on experience in Amazon Marketplace / Seller Central management.
- Strong knowledge of Amazon Seller Central and Brand Registry.
- Experience with FBA and FBM.
- Strong understanding of Amazon catalog and listing management.
- Hands-on experience with Amazon PPC and advertising campaigns.
- Knowledge of Amazon Account Health and seller performance metrics.
- Strong analytical and reporting skills.
- Good knowledge of MS Excel / Google Sheets.
- Robust communication, coordination, and problem-solving skills.
- Ability to independently manage Amazon operations and take ownership of marketplace performance.
Key Performance Indicators (KPIs)
- Amazon sales and revenue growth
- Account Health
- Product ranking and visibility
- Conversion rate
- Buy Box performance
- Advertising performance / ROAS / ACOS
- Inventory availability
- Order processing efficiency
- Return and cancellation rate
- Listing accuracy and quality
- Marketplace profitability
Ideal Candidate The ideal candidate should be proactive, analytical, commercially aware, and capable of independently managing the complete Amazon marketplace operation. The candidate should have a strong understanding of Amazon's ecosystem and be focused on driving sales growth, profitability, operational efficiency, and account health. Interested candidates with strong hands-on Amazon Seller Central experience are encouraged to apply.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits
- Leave encashment
- Provident Fund
Work Location: In person
📌 Amazon Marketplace Lead (Delhi)
🏢 NOVA WEB INNOVATIONS
📍 Delhi